2nd - 3rd Line IT Support Engineer - West Yorkshire

6 days ago


West Yorkshire, United Kingdom Circle Recruitment Full time

2nd - 3rd Line IT Support Analyst with a minimum of 12 months of experience in a 2nd line IT support role, with Microsoft Desktop Support, MS Server Admin, basic networking & Windows 10 experience, required by a leading MSP in West Yorkshire.

This role will require you to use your technical expertise to resolve 2nd & 3rd line IT issues for clients in a timely manner, and contribute to the team by providing an excellent IT support service.

**Driving license and own vehicle required.**

Experience required:

- Experience of working in a 2nd line IT role
- Good knowledge of Windows 7 / 10
- Good knowledge of Office 365
- Virtualisation technologies
- Windows Server (2008 / 2012 R2 / 2016) technologies
- Windows infrastructure administration (e.g. DNS, DHCP, Active Directory)
- SCCM
- Networking knowledge (e.g. TCP/IP, routing, vLANs)
- Service Desk operation & administration
- Exchange 2016 / VMWare vCenter 6.5 / Citrix XenDesktop 7 beneficial

Job Role Responsibilities:

- Troubleshoot & support workstation, laptop, printer, mobile device, operating system, software & user education issues
- Assist senior colleagues in the diagnosis & resolution of server & network faults
- Handle escalated problems from 1st Line colleagues, mentoring where appropriate
- Assist with call logging overflow when required, using professional telephone manner
- Escalate problems / business continuity events as appropriate to 3rd parties, senior colleagues and management

They are looking to pay a starting salary of up to £30,000 + Benefits.

**Like to hear more?**

**Also, please feel free to add me on LinkedIn.


  • 2nd Line Support

    4 days ago


    West Yorkshire, United Kingdom Venn Group Full time

    **2nd Line Support - West Yorkshire** **Ref: BHC/56457884** Venn Group’s Yorkshire IT team are recruiting for experienced **2nd Line Support Analyst **to join a busy support team! We are currently representing multiple organisations in the area and have great, permanent 2nd line analyst positions available. **Location**: - West...


  • North Yorkshire, United Kingdom REED Technology Full time

    This is a brand new opportunity for a 2nd / 3rd line IT Engineer to join a well regarded and growing IT Consultancy firm with multiple locations in the North of England. The brief is for an IT Consultancy firm who are on the lookout for a number of individuals to join their technical service desk teams. The roles offer hybrid working with a base in North...


  • West Yorkshire, United Kingdom Quantica Technology Full time

    2nd Line Service Desk Analyst / Helpdesk Analyst - Leeds, West Yorkshire - £26-30,000 plus great benefits inc hybrid working Leading professional services organisation requires a 2nd Line Service Desk Analyst / Helpdesk Analyst / 1st/2ndnd Line Support to support internal and external clients on a busy helpdesk. You will have 2-3 years experience of...


  • West Sussex, United Kingdom ITECCO Full time

    **?EXCLUSIVE OPPORTUNITY?** **Click 'APPLY' today or contact me directly!** **Role: 2nd Line Support Engineer** **Location: West Sussex, East Grinstead** **Salary: up to £32,000 DOE!** **?? ?? NOW is your chance to join one of the South's leading MSPs! **One of my best MSP clients, who are a Microsoft Gold Partner, is looking for a 2nd Line Support...

  • 2nd Line Support

    1 week ago


    West Midlands, United Kingdom Morgan Hunt Full time

    Morgan Hunt are working with a leading manufacturing organisation who require a 2nd line support analyst/ desktop support on a permanent basis. For the position you will have a home location with travel to other sites once per month. The main sites are in Colchester & Burntwood, and London. Drivers licence is essential. Role Details - Provide 2nd line...

  • 2nd Line Analyst

    4 days ago


    North West England, United Kingdom Forward Role Full time

    Do you have 2nd Line experience? Do you want to work for a company that treats its staff like family? Do you have ideas and want to be heard? Do you know what you want from your career and just need the right company to help you on your journey? A Bolton-based business are offering exactly this, they’re looking for a 2nd Line Analyst to join them...


  • West Down, United Kingdom Anson Mccade Full time

    Job Description 2nd Line Support Engineer Location- Lympstone Salary- Up to £30,000 Clearance- SC cleared or clearable The Opportunity: Are you looking to take the next step in your IT career?Imagine a role where your skills are valued, your career is supported, and you're part of a team solving real challenges.Based primarily in Lympstone, with...


  • York, North Yorkshire, United Kingdom Henderson Scott UK Full time €30,000

    2nd Line IT Support Engineer - York (Hybrid) - £30K Seeking anIT focused individual looking to develop their skills within a 2nd line support role, providing 2nd line support for incidents & requests across the group and central office, resolving or escalating as required. Responsibilities: Resolve tickets and escalate to 3rd parties as necessary. Make...


  • York, North Yorkshire, United Kingdom Henderson Scott UK Full time €30,000

    2nd Line IT Support Engineer - York (Hybrid) - £30K Seeking anIT focused individual looking to develop their skills within a 2nd line support role, providing 2nd line support for incidents & requests across the group and central office, resolving or escalating as required. Responsibilities: Resolve tickets and escalate to 3rd parties as necessary. Make...


  • West Yorkshire, United Kingdom Quantica Technology Full time

    etwork Engineer - (Field based) - to £30,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service / support provider has a great opportunity for a Network Engineer with some experience of Networks and with a full, clean driving license to operate as a Field based Network Admin / Support Engineer at 2nd line level to provide assistancefor the...

  • MSP Engineer

    4 weeks ago


    West London, United Kingdom In Technology Group Limited Full time

    Job Title: MSP Engineer (2nd Line) Location: West London Salary: £30,000 to £38,000 About my Client: Join a thriving Managed Service Provider at the forefront of technological innovation. We are on the lookout for an enthusiastic 2nd Line IT Engineer to join our dynamic team. This role offers a unique opportunity to work in a fast-paced environment,...


  • West Yorkshire, United Kingdom Concept Resourcing Full time

    **Refrigeration Engineer - West Yorkshire - £48,000 - Plenty of Overtime + Bonuses** **In this position, you will be responsible for**: - Carrying out both planned and reactive maintenance at various site locations, ensuring that all equipment is kept in top condition and functioning properly. - You will be the first line in all service and maintenance...

  • MSP Engineer

    4 weeks ago


    West London, United Kingdom In Technology Group Full time

    Job Title: MSP Engineer (2nd Line) Location: West London Salary: £30,000 to £38,000 About my Client: Join a thriving Managed Service Provider at the forefront of technological innovation. We are on the lookout for an enthusiastic 2nd Line IT Engineer to join our dynamic team. This role offers a unique opportunity to work in a fast-paced environment,...


  • West Midlands, United Kingdom C4S Search Ltd Full time

    **JOB TITLE**: 2nd Line IT Support Specialist **LOCATION**: West Bromwich **SALARY**:£30,000 - 34,000 - 25 days annual leave + BH | Great working environment | Pension contributions up to 10% | Rewards & Recognition Scheme | Cycle to Work Scheme | Encourage new ideas & innovations._ **WAY OF WORKING**: Full Time | On-site | Permanent **THE...


  • crawley, west sussex, United Kingdom Brakes Full time

    Job Description Job DescriptionEUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical...

  • 2nd Line Engineer

    3 weeks ago


    West Malling, United Kingdom James Frank Associates Full time

    Our client, a leading business in the IT sector is seeking a strong 2nd Line Engineer with experience in projects to join their team on a full-time, permanent basis.Due to growth our client is looking for a strong 2nd Line Engineer with project experience to join their team, working with an experienced team around you to provide technical support to a broad...

  • 2nd Line Engineer

    5 days ago


    West Malling, United Kingdom James Frank Associates Full time

    Our client, a leading business in the IT sector is seeking a strong 2nd Line Engineer with experience in projects to join their team on a full-time, permanent basis. Due to growth our client is looking for a strong 2nd Line Engineer with project experience to join their team, working with an experienced team around you to provide technical support to a...

  • 2nd Line Engineer

    4 weeks ago


    West Malling, United Kingdom James Frank Associates Full time

    Our client, a leading business in the IT sector is seeking a strong 2nd Line Engineer with experience in projects to join their team on a full-time, permanent basis. Due to growth our client is looking for a strong 2nd Line Engineer with project experience to join their team, working with an experienced team around you to provide technical support to a...

  • 2nd Line Engineer

    4 weeks ago


    West Malling, United Kingdom CV-Library Full time

    Our client, a leading business in the IT sector is seeking a strong 2nd Line Engineer with experience in projects to join their team on a full-time, permanent basis. Due to growth our client is looking for a strong 2nd Line Engineer with project experience to join their team, working with an experienced team around you to provide technical support to a...


  • West Midlands (Region), United Kingdom Eligo Recruitment Full time

    **1st/2nd Line Engineer** Are you a 1st/2nd Line Support Engineer with experience working in a managed service provider? Are you looking for a new role where you can build your skills, and make the most of your talents in an collaborative and ideas-driven environment? **What will you get from this 1st/2nd Line Engineer role?** - As a 1st/2nd Line Engineer...