Companywide Administrator

5 months ago

Telford, United Kingdom Epson Full time

**Job Title: Companywide Admin**

**Department: BA Team**

**Reports to: Senior Business Administrator**

**About us**:
Epson Telford Limited was established in 1987, we are on a 50-acre site and operate a 24/7 manufacturing site.

We are the only European manufacturing and distribution site for ink cartridges and têxtile inks.

These products are shipped to an Epson warehouse in Germany where they are then distributed throughout Europe, the Middle East and Africa.

Quality and innovation is at the heart of everything we do, from our Cleanroom environment to our in-house machinery, design, and technology improvements from which we use our own Epson 6-axis robots.

**Hours of work**:
Monday to Thursday 8.30am to 5.00pm

Friday 8.30am to 4.00pm

**Position Summary**:
Responsible for completion of administration task supporting, BA team, Finance, Production, Environmental and Health and Safety. Controlling the visitors request to site and Kaizen Support.

**The main duties and responsibilities for this role**:

- Supporting the other administrators for arrangement of the authorisation from the SMT of all visitors that request to come onsite, to ensure all paperwork is received in advance
- Support on Q-Pulse documentation as and when required to include document changes, organisational chart and job descriptions
- The administrator will support the SAP NTPO process from raising purchase orders (POs”), obtaining authorisation for PO’s and sending POs to suppliers. Expediting of purchase orders (from order through sign off and delivery and payment)
- Also, will be responsible for the administration tasks across the company and support to other departments as and when required
- Liaising with Consumable Suppliers over supply issues & process improvements (Including potential new vendors)
- Co-ordinate and process Purchase Orders
- Support with companywide visitors with other administrators
- Monitoring of QPulse and sending a report of upcoming documents for review weekly
- Obtains quotes from vendors via heat requests
- Maintaining contract database, reviewing contracts and renewing
- Cover for all other administrators (POs, RAMS and contracts)
- Supporting the other administrators for arrangement of the authorisation from the SMT of all visitors that request to come onsite, to ensure all paperwork is received in advance
- Working with Finance to raise purchase orders and Heat Requests as and when support is required
- Supporting Production Departments with archiving documents and updating notice boards
- Support with filing system across the company
- Collation and storage of machine safety check forms
- Supporting with 5S Audits as and when requested
- Ad hoc admin task across the company, as and when needed

**Qualifications - essential**:

- Business Admin Level 2/3

**Skills and Attributes required**:

- Excellent communication skills
- A can-do positive attitude
- Organisational skills and multitasking ability

**Experience required - essential**:

- Awareness of Kaizen techniques
- Excellent attention to detail and helpful nature
- Strong PC literacy including Word & Excel

**Benefits**:

- KPI related bonus
- Pension Scheme
- Life assurance up to 4 x annual salary
- Voluntary lifestyle benefit scheme
- 31 days holiday (incl Bank holidays)
- Discounted Epson products and consumables
- Onsite occupational health and physiotherapist
- Free eye tests
- EAP support program
- Perkbox
- Company Sick Pay scheme
- Free secure parking onsite

  • Administrator - Companywide

    5 months ago

    Telford, United Kingdom Epson Full time

    **Job Title: Companywide Admin ** **Department: BA Team ** **Reports to: Senior Business Administrator** **About us**: Epson Telford Limited was established in 1987, we are on a 50-acre site and operate a 24/7 manufacturing site. We are the only European manufacturing and distribution site for ink cartridges and textile inks. These products are...

  • Customer Service Director

    4 weeks ago

    Telford, Telford and Wrekin, United Kingdom Diligenta Full time £44,262 - £55,327

    Customer Service ManagerDiligenta's vision is to be a leading provider of life and pensions administration services. As a Customer Service Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Oversee real-time monitoring of Contact Centre operations to ensure seamless customer...

  • Customer Service Director

    4 weeks ago

    Telford, Telford and Wrekin, United Kingdom Diligenta Full time £44,262 - £55,327

    Customer Service ManagerDiligenta's vision is to be a leading provider of life and pensions administration services. As a Customer Service Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Oversee real-time monitoring of Contact Centre operations to ensure seamless customer...

  • Human Resources Business Partner

    5 months ago

    Telford, United Kingdom Diligenta Full time

    **Who are Diligenta?**: Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on...

  • Development Management Team Leader

    4 weeks ago

    Telford, United Kingdom Diligenta Full time

    Team Leader Customer Services Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is...

  • Human Resources Business Partner

    5 months ago

    Telford, United Kingdom Diligenta Full time

    **Who are Diligenta?** Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded...

  • Development Management Team Leader

    2 months ago

    Telford, Shropshire, United Kingdom Diligenta Full time €27,069 - €33,837

    Team Leader Customer Services Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is...

  • Customer Service Manager

    1 month ago

    Telford, Shropshire, United Kingdom Diligenta Full time €44,262 - €55,327

    Customer Services Manager Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is...

  • Customer Service Executive Office Based

    2 weeks ago

    Telford, Shropshire, United Kingdom Diligenta Full time

    Customer Services Manager Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is...

  • Customer Service Manager

    1 month ago

    Telford, Shropshire, United Kingdom Diligenta Full time €44,262 - €55,327

    Customer Services Manager Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is...

  • Development Management Team Leader

    2 months ago

    Telford, Shropshire, United Kingdom Diligenta Full time €27,069 - €33,837

    Team Leader Customer Services Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is...

  • Customer Services Manager

    1 month ago

    Telford, United Kingdom Diligenta - a subsidiary of Tata Consultancy Services Full time

    Who are Diligenta?Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is...

  • Customer Services Complaints Manager

    2 weeks ago

    Telford, Shropshire, United Kingdom Diligenta Full time

    Customer Services Manager Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture...

  • Customer Services Manager

    1 month ago

    Telford, UK, Shropshire, United Kingdom Diligenta - a subsidiary of Tata Consultancy Services Full time

    Who are Diligenta?Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is...