Receptionist (with Reservations Responsibilities)

1 month ago


Glasgow, United Kingdom Millennium and Copthorne Hotels Full time

_Are you an excellent service provider?_
- _Do you have hotel Reception or Reservations experience?_
- _Are you looking for a new challenge?_

The **Millennium Hotel Glasgow** is seeking an experienced **Receptionist/Reservationist **to join the team. Reporting to the Front of House Manager, this is a role with variety which will cover both the Front Office and Reservations Departments

**Key responsibilities as Receptionist include**:

- Providing friendly and efficient service to guests at check-in and check-out and all interactions
- Being knowledgeable to promote the hotel, facilities and the city
- Ensuring telephones are answered promptly and politely, according to Company standards
- Handling hotel reservations by telephone and other methods, as appropriate
- Assisting in the management of individual bookings, monitoring reservations, rates and profiles within the Property Management System
- Processing reservations and providing confirmation
- Checking day to day arrival list to ensure that all bookings are accurate
- Maintaining filing systems and ensuring that correspondence is accurately completed and filed on a timely basis

**We are keen to hear from applicants with the following**:

- Previous Hotel Reception and/or Reservations experience in a quality hotel
- Excellent communication skills
- A positive, ‘can do’ attitude
- Attention to detail
- The ability to work well under pressure
- Excellent customer service skills
- Experience of operating a Front Office Management system, e.g., OPERA
- Ability to work shifts on a rota basis, including weekends

**About the Hotel**

The Millennium Hotel Glasgow is a striking Victorian building, located in the heart of the city’s cultural and retail activities and offers 61 stylish guest rooms. Guests staying in Club and Suite accommodation can enjoy upgraded in-room amenities and access to the private Club Lounge.

The Brasserie on George Square offers a blend of Scottish and European cuisine with something for everyone on the menu. The Millennium Lounge offers an alternative dining experience with the conservatories, overlooking George Square, being the perfect place to enjoy afternoon tea with friends and family.

**About the Group**

Millennium Hotels and Resorts (M & C) was founded in 1989 and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties in the group include Leng’s Collection, M Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality and character tailored to suit different types of guests.

**For you**

We offer a benefits package including:

- Cash Health Plan cover option
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide
- Life Assurance, where applicable
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Social Events, Wellbeing and Team Activities
- Uniform
- Length of Service related holiday scheme
- Recommend a Friend Scheme, where eligible

... As well as opportunities to develop and progress your career

We are an equal opportunities employer.

**To apply**

Please forward your CV outlining your suitability for this role.

**Job Types**: Full-time, Permanent

Work Location: One location

Reference ID: Receptionist & Reservations


  • Receptionist

    1 month ago


    Glasgow, United Kingdom Argyll hotel Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Hotel Receptionist We are looking for a friendly, professional, and well-organized receptionist to join our team at Argyll Hotel. As the first point of contact for our guests, the receptionist plays a critical role in ensuring that our...

  • Hostel Receptionist

    4 weeks ago


    Glasgow, United Kingdom QRecruitment Full time

    **Job Description: Hostel Receptionist** **Position Overview**:The Hostel Receptionist is a vital member of the hostel's front desk team, responsible for providing exceptional customer service to guests, handling reservations, managing check-ins and check-outs, and ensuring a smooth and welcoming experience for all visitors. The receptionist serves as the...

  • Receptionist

    3 days ago


    Glasgow, United Kingdom Clayton Hotel Glasgow Full time

    **Receptionist - Clayton Hotel Glasgow** **We have a fantastic new vacancy for Receptionist in the excellent Clayton Hotel Glasgow** **Why us?** - Annual Leave Entitlement - increasing with length of service - Future opportunities to develop within Dalata. We actively encourage internal development and progression. - Free meals on duty as well as all day...

  • Receptionist

    5 days ago


    Glasgow, United Kingdom Banca di Roma Full time

    Are you an experienced Receptionist? Do you are passionate about providing an exceptional guest experience? Banca di Roma is looking for receptionist who will deliver a seamless guest experience from the second a guest steps through the door to join the Reception team for this astonishing new opening. **What’s on offer for you?** - Banca di Roma offers...

  • Receptionist

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    Head Office Receptionist ReceptionistGlasgow West End FWC | Customer | Permanent Contract | Part Time£24,980.80 pro rata 16 hours per weekAs the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If...


  • Glasgow, United Kingdom Rennie Mackintosh Station Hotel Full time

    **Receptionist / Resident support** Rennie MacIntosh Hotel is currently a temporary accommodation service for vulnerable adults waiting for permanent housing. Your role as receptionist and support worker is to be the first point of contact for guests ensuring they have an enjoyable stay. **Responsibilities**: - Checking in new residents including...

  • Receptionist

    1 week ago


    Glasgow, United Kingdom Nuffield Health Full time

    ReceptionistGlasgow West End FWC | Customer | Permanent Contract | Part Time£24,980.80 pro rata 24 hours per week As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to...

  • Receptionist

    2 weeks ago


    Glasgow, United Kingdom Nuffield Health Full time

    ReceptionistGlasgow West End FWC | Customer | Permanent Contract | Part Time£24,980.80 pro rata 24 hours per week As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to...

  • Receptionist

    2 weeks ago


    Glasgow, United Kingdom Nuffield Health Full time

    Receptionist Glasgow West End FWC | Customer | Permanent Contract | Part Time £24,980.80 pro rata 24 hours per week As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to...

  • Receptionist

    2 weeks ago


    Glasgow, United Kingdom Nuffield Health Full time

    ReceptionistGlasgow West End FWC | Customer | Permanent Contract | Part Time£24,980.80 pro rata 24 hours per week As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to...

  • Hotel Receptionist

    2 weeks ago


    Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Receptionist

    4 days ago


    Glasgow, United Kingdom Glasgow Argyle Hotel, Signature Collection by Best Western Full time

    Receptionist Glasgow Argyle Hotel, Signature Collection by Best Western The OpportunityAre you passionate about hospitality and providing exceptional guest experiences? We are seeking an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.As the first point of contact for guests, you will...

  • Spa Receptionist

    2 weeks ago


    Port Glasgow, United Kingdom Gleddoch Resorts Full time

    Gleddoch, one of the most prestigious hotel, golf and spa resorts located close to Glasgow are looking for Spa Receptionists to join our existing fabulous team. The Imperia Spa & Leisure Club has just benefited from an extensive refurbishment making it one of the most luxurious in the West of Scotland. Every day is different working within the Imperia Spa...

  • Reserve Soldier

    2 days ago


    Glasgow, United Kingdom Appcastenterprise Full time

    **Army Reserve Soldier** The biggest team you’ll ever join, the most important work you’ll ever do. Becoming an Army Reserve Soldier is more than a hobby. It’s adventure, with purpose. It’s action, with responsibility. It’s a great challenge, with exceptional rewards. It’s a chance for you to do what really matters, in a way that fits around...


  • Glasgow, United Kingdom Maldron Hotel Glasgow Full time

    **Receptionist - Maldron Hotel Glasgow City** **We have a fantastic new vacancy for Receptionist in the excellent Maldron Hotel Glasgow City** **Why us?** - Annual Leave Entitlement - increasing with length of service - Future opportunities to develop within Dalata. We actively encourage internal development and progression. - Free meals on duty as well as...


  • Glasgow, United Kingdom Maldron Hotel Glasgow Full time

    **Receptionist - MALDRON HOTEL GLASGOW CITY** **We have a fantastic new vacancy for Receptionist in the excellent MALDRON HOTEL GLASGOW CITY** **Why us?** - Annual Leave Entitlement - increasing with length of service - Future opportunities to develop within Dalata. We actively encourage internal development and progression. - Free meals on duty as well as...


  • Glasgow, United Kingdom Buck's Bar Full time

    **About us** Buck's Bar is a small business in Glasgow. We are professional and agile. Our work environment includes: - Modern office setting - Food provided Our Reservation Team is looking for a full time reservations assitant to come join our team. The reservations team looks after the bookings for our 5 restaurants. No previous experincce nessasary,...

  • Night Receptionist

    5 hours ago


    Glasgow, United Kingdom The Brunswick Hotel Full time

    The Brunswick Hotel in the Merchant City is looking for a night receptionist to join our team. We require someone who is fully flexible. The working hours would be between 9pm-9am. The salary is tbc. DUTIES INCLUDE: 1. To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service...


  • Glasgow, United Kingdom Buck's Bar Full time

    **About us** Buck's Bar is a small/med Restaurant Group in Scotland. Our work environment includes: - Modern office setting - Food provided Our Reservation Team is looking for a part time reservations assistant to come join our team. The reservations team looks after the bookings for our 6 restaurants. No previous experience necessary, must have a good...

  • Receptionist

    1 month ago


    Glasgow, United Kingdom Blue Arrow Full time

    Our client is currently recruiting for a Receptionist to cover staff holiday at their site in Glasgow. Job role: Receptionist Pay: £10.65 p/h (PAYE) Duration: 22nd November - 1st December 2023 Location: Alexandra Parade, Glasgow G31 Role description: This position is to cover reception duties whilst the current receptionist is on holiday - will be...