Housekeeping Assistant

**Job Summary**

At Carlowrie Castle we are committed to the highest standards of service and we will look to you to maintain our high standards of cleanliness right throughout the castle.

You will be working alongside our Housekeeping Supervisor and be responsible for cleaning and preparing our exquisite bedrooms and preparing public areas for guests use, reporting maintenance defects and lost property.

The hours of work will be varied but will involve weekends due to the nature of the business.
- Detail-oriented
- Hardworking
- Warm, friendly, inviting, outgoing
- Flexible

If you would like to be part of our team at Carlowrie Castle, then please submit a CV and a short cover letter.

**Responsibilities and Duties**

Housekeeping Assistant Job Description
- clean corridors, lobbies, stairways and lounges as well as guest rooms
- distribute linen, towels and room supplies by hand
- restock room supplies such as drinking glasses, soaps and shampoos
- replace dirty linens with clean items
- inspect and turn mattresses regularly
- store all dirty laundry in line with company policy
- check all appliances in rooms are in working order
- realign furniture and amenities according to prescribed layout
- respond to guest queries and requests
- respond to calls for housekeeping problems such as spills, broken glasses
- deliver any requested housekeeping items to guest rooms
- remove room service items
- ensure confidentiality and security of guest rooms
- follow all company safety and security procedures
- report any maintenance issues or safety hazards
- observe and report damage of hotel property

**Qualifications and Skills**
- knowledge of cleaning and sanitation products, techniques and methods
- knowledge of cleaning sensitive materials
- working knowledge of operating cleaning equipment
- physical stamina and mobility including ability to reach, kneel and bend
- ability to lift.

**Job Types**: Full-time, Part-time

**Salary**: £11.00 per hour

**Benefits**:

- On-site parking

**Experience**:

- Housekeeping: 1 year (required)

Licence/Certification:

- Driving License (required)

Work Location: In person