Courier (Av Tech)

**Are you a professional courier with amazing customer service skills and a passion for tech? If so, we want to speak to you**

**We will be reviewing applicaitons after the Christmas break so please don't expect to hear from us before then.**

At TouchscreenRentals we uniquely specialise in touchscreen rental and interactive software projects across Europe. We provide stunning solutions for events and exhibitions, customer and staff engagement and marketing campaigns. Our team is small, dedicated and specialist. We’re obsessed with providing the very best customer service and building a reputation for innovation and quality. Our customers are everything; we come to work wanting to make their projects a success.

We are recruiting for AV Engineers to join our small team and from our experience experienced Couriers have the key skills required and often the personality to ace this role. We have a small selection of specifically picked products, of which you’ll receive full training on.

Personality is key for us, over qualifications. We look for people with impeccable timekeeping, customer service skills, out of the box thinking, extremely high standards and attention to detail. Due to the nature of the events industry you should be willing to work flexible hours, these will be shifts allocated around a week in advance. There will be some long days and weekend work during busy events seasons. In return there will be plenty of quieter periods with lots of flexibility for a happy work-life balance. There are months of the year where you’ll be working a lot of half days

**About the role**:
When a touchscreen rental is booked it will be your primary responsibility to;
- Test and prepare touchscreens with the required software, following the Account Managers’ instructions
- Deliver and install onsite, throughout the UK and Europe
- Provide technical support and advice throughout the rental
- Collect at the end of the rental period.

**It will also be your responsibility to;**
- Manage stock records
- Manage, maintain and quality assure all stock
- Manage and maintain the warehouse
- Learn and support 3rd party software systems
- General support for the team and admin.

**Must have experience for this role**:

- Full, EU driving licence, 2 years +
- Willing and able to drive a large van
- Comfortable with heavy lifting (25kg) of large screens, stands and other equipment
- Amazing customer service skills with impeccable communication
- Excellent timekeeping
- Keen interest in technology and general aptitude with computers
- Quick to learn new technologies and think outside the box to meet client requirements
- Initiative and motivation to work on your own, as well as being a team player that never lets colleagues or customers down
- Excellent attention to detail and organisation skills
- Fluent English (written and spoken).

**A bonus**:

- Knowledge of Windows 10 operating system
- Good knowledge of modern browsers, including Google Chrome
- Experience of a field-based role OR experience working in the events industry (ideally exhibitions and conferences)
- Working knowledge of network management and settings
- Experience of installing and maintaining 3rd party software
- Experience of working with touchscreens, self-service kiosks/PCs
- Experience of working with touch technology.

**Location**: Based in Raynes Park, SW20 with daily installations across the UK and occasional travel to Europe.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£31,000.00 per year

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift

Application question(s):

- Are you comfortable with heavy lifting (25kg)?

Licence/Certification:

- Full, EU driving licence, 2 years+ (required)

Work Location: One location