Technical Retail Maintenance Specialist

2 months ago

Blackburn, United Kingdom Momentum Instore Full time

**Introducing our Tech Crew - a team of elite Maintenance Specialists working with global tech brands to ensure retail displays are looking their absolute best**

**Firstly, a bit about us ***

Our mission at Momentum is to help brands and retailers manage their projects seamlessly across thousands of stores. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we are a valued partner to the clients we work with.

**What you’ll be doing**

As part of our prestigious Tech Crew you’ll be working to support our clients - world leaders in the technology field. You’ll do this by:

- Building relationships with retailers in your region
- Playing a critical part in the launch of new technology - ensuring your assigned stores are in top condition ready for launchday
- Regularly visiting retailers, updating and maintaining display, stands and point of sale
- Providing excellent customer service and going the extra mile to ensure the client

**A Day in the Life**

On a typical day, you’ll visit several retailers in your region, approximately 1 hour travel from your home. The majority of your time will be spent on pro-active routine maintenance to display products, point of sale, stands and visuals. This will be topped up with visits to clients to deal with the unexpected - replacing parts, tidying up stands, providing everything so the retail displays look amazing

**What we need from you**
- Outstanding customer relationship and communication skills
- Keen eye for detail - are you the type of person to straighten up a device in a tech store that’s out of alignment?
- Technical skills - are you savvy enough to navigate a smart phone or table, manage multiple apps at the same time?
- Confidence is key - liaising with the client, our business partners, your colleagues and the public you’ll need the confidence and ability to communicate at all levels
- Be approachable - as part of our core Tech Crew you’ll be leading and teaching your colleagues, as well as working in live stores where you’ll need to navigate round and interact with members of the public
- Trustworthy - you’re representing Momentum Instore, handling market leading equipment and being the face of the brand. For anyone successful at interview stage we will conduct a basic DBS check

**What we’ll give you in return**
- Company vehicle (business use only)
- Training and tools to do an outstanding job
- 31 days’ holiday rising incrementally to 36 days
- Celebrate your birthday the right way with an additional day off: we believe noone should have to work on their birthday
- A focus on your wellbeing - we look after you so you can focus on being the best you can be
- Looking after your future with a contributory pension scheme
- And more

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