Housekeeping Assistant

6 months ago


Falkirk, United Kingdom Macdonald Hotels & Resorts Ltd Full time

Join our team of exceptional Housekeeping Team Members at **Macdonald Inchyra Hotel**, and you’ll be working in a fabulous four -star hotel environment.

We see you as a real ambassador of our company, operating on the front line with an organised, proactive approach and a meticulous eye for detail. You enjoy being part of a busy team but also have the drive to work on your initiative, always keen to deliver the highest standards and exceed our guests’ expectations.

As a member of the larger team, you will have the opportunity to learn about the broader operations of the hotel, as well as make friendships and build a network of colleagues. This is a great place to start if you are interested in hospitality

Our team members are crucial in providing superb service and a luxurious experience for our guests.

**Hours & Requirements**
- Full and part-time roles available
- 6 to 8-hour shifts, including Saturdays and Sundays.

Additional hours may be required to support the business at busy times, i.e. Bank Holidays.

**Benefits**
- Training provided by Head Housekeeper, to upskill in all areas of Housekeeping, Public Areas, Linen Porter, Bedrooms, Chemicals Health and Safety.
- Uniform provided
- Substantial discount on rooms across the Macdonald Hotels & Resorts group
- 25% discount on food and drink within our hotels and resorts
- 25% discount on all spa treatments
- Access to the Employee Assistance Programme through Hospitality in Action
- Access to Wagestream, a user-friendly app which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.

**Duties**:

- Clean and sanitize guest rooms, bathrooms, and common areas
- Change linens and make beds
- Vacuum carpets and sweep/mop floors
- Dust furniture and fixtures
- Empty trash receptacles
- Replenish amenities such as toiletries and towels
- Report any maintenance issues or safety hazards to management
- Follow all company policies and procedures

**Experience**:

- Knowledge of proper cleaning techniques and use of cleaning equipment
- Ability to work independently with mínimal supervision
- Strong attention to detail and organizational skills

**Skills**:

- Excellent customer service skills
- Ability to communicate effectively with guests and team members
- Knowledge of basic cooking skills is a plus
- Familiarity with hotel operations is an advantage

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to £10.42 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking

Supplemental pay types:

- Bonus scheme
- Tips

Work Location: In person


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