Collections Specialist

4 months ago


Leeds, United Kingdom Smart Business Link Limited Full time

Smart Business Link is a finance factoring company that specialises within the UK automotive repair industry. As a fast-growing business, SBL provides a variety of opportunities to develop and grow within a dynamic environment.

A collection specialist is an important yet rewarding role within the company, allowing for the development of knowledge and experience. In your role as a collection specialist, you will be required to monitor accounts and identify outstanding payments. You will be expected to communicate daily with clients and debtors to ensure queries are being resolved and payments to SBL are actioned. A collection specialist should be polite, professional and persistent.

RESPONSIBILITES.
- Build and maintain strong relationships with clients.
- Solely responsible for managing your ledger.
- Ensure debtors meet due date deadlines.
- Chasing overdue invoices.
- Verifying invoices.
- Producing details and accurate reports.
- Issuing weekly and monthly statements.
- Resolving queries with clients and debtors.
- Educating clients on processes.
- Administration duties, including portal checks.

SKILL REQUIREMENTS
- Attention to detail.
- Organisation.
- Negotiation.
- Time-Management.
- Decision-making.
- Networking.
- Customer satisfaction.
- Customer service and support.
- Relationship building.

PREFERRED
- Experience working in a cash collection environment.

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Bonus scheme

Work Location: In person


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