Event Sales Assistant
5 months ago
Responsibilities:
- Provide exceptional customer service by effectively communicating with customers.
- Manage KPI's and targets.
- Analyse customer needs and recommend appropriate products or services
- Up sell additional products or services to maximise customer satisfaction and company revenue
- Maintain a high level of professionalism at all times
- helping to organise Event set up and dismantle the space effectively.
**Experience**:
- Previous experience in a customer service role is preferred
- Strong communication skills, both verbal and written, in English and Spanish (multilingual abilities are a plus)
- Ability to analyse customer inquiries and provide appropriate solutions
- Familiarity with up-selling techniques is an advantage
We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements.
**Job Types**: Full-time, Permanent
Pay: £22,500.00-£23,500.00 per year
**Benefits**:
- Company events
- Employee mentoring programme
- Health & wellbeing programme
- On-site parking
- Profit sharing
- Referral programme
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
**Education**:
- GCSE or equivalent (required)
**Experience**:
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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