Funeral Service Operative

3 weeks ago

Baldock, United Kingdom Dignity Funerals Full time

**Funeral Service Operative**

Fixed-term (16 months), Full-Time Monday to Friday 08:30 -17:00 + On call duties

E H Crouch Funeral Directors, Baldock

Up to £22,755.20 per annum + on-call ancillary payments + overtime payments

Accruing 22-25 days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life assurance 2 x salary

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care.

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises, and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers’ expectations, we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

We are E.H. Crouch Funeral Directors in Baldock, and it is our duty and privilege to support families in our community with uncompromising compassion and expertise. Ted Crouch founded our funeral directors in 1958. He was a well-known and respected local man, and his values of kindness and professionalism still play a huge part in the way we help families to this day. We are able to cater for all religious, non-religious, and alternative funeral services; we will listen carefully to all of your needs and wishes, tailoring every detail of your loved one's farewell to be unique and personal. If you need to talk to us or require guidance or assistance, please give us a call at any time; we are here to talk 24 hours a day.

E H Crouch Funeral Directors** **are looking for a dedicated, professional, and empathetic individual to join our committed and collaborative team as a Funeral Service Operative.

Our values: Professional, Compassion, Respect & Knowledge form the basis of all our interactions, and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity.

Alongside a highly collaborative, supportive team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support, and a broad range of benefits

**What Will I Be Doing as A Funeral Service Operative?**

As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families.

Some of our posts will require you to assist our on-call rota at night and the weekend, though this will be fully discussed with you throughout the recruitment process.

Other duties will include:

- Preparing and ensuring the cleanliness of vehicles
- Aid with bringing the deceased into our care
- Being part of the funeral service by bearing the coffin and driving company vehicles
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.

Other duties will include:

- Preparing and ensuring the cleanliness of vehicles
- Aid with bringing the deceased into our care.
- Preparation and dressing of the deceased.
- Being part of the funeral service by bearing the coffin and driving company vehicles
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.

Full training will be provided along with a uniform.

**Advantageous**:

- Previous experience in the industry, though this is not required, as full training will be provided.

**_
Dignity Plc is an equal opportunity employer where we celebrate diversity across our business. We are committed to creating an inclusive environment for all our employees; therefore, all our employment decisions are assessed based on qualifications, merit and business need._**

**Equality, Diversity and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Job ID 4611

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