IT Infrastructure Engineer

6 days ago

Northampton, United Kingdom Morgan Hunt Recruitment Full time

**IT Infrastructure Engineer**
**Moulton, Northamptonshire -Onsite**
**Offering between £32,751.00 - £36,093.00 per annum (Dependent on experience)**
**Permanent opportunity**

A leading Further Education organisation are looking for a IT Infrastructure Engineer to join the team and to report to the Network Development and Services Manager and enhance our IT service provision at the College.

**Role responsibilities**:

- Provide high quality installation, configuration, management and support of the College's premises and cloud IT Infrastructure
- Work with the Network and Services Manager to develop the College's IT systems
- Work with vendors and service providers to coordinate project activities
- Act as a trusted technical advisor to the IT Technicians
- Incident, Request, Problem & Change Management of College IT Infrastructure components.
- Installation, configuration and maintenance of IT Infrastructure and Platforms, including SaaS & PaaS Environments.
- Operational and administrative activities associated with the IT Infrastructure, including compliance processes, documentation, and procurement.
- Project design and implementation alongside the Network Development & Services Manager.
- Provide input and assist with the implementation of Information Security guidelines and best practices, including technical and process controls.
- Represent IT Services in a positive manner across the college.
- Proactively identify opportunities and methods to simplify and/or automate processes.
- Escalate incidents, & problems to the Network Development & Services Manager when required.
- Perform root cause analysis on problems, identify patterns and trends causing incidents.
- Communicate confidently and effectively with users at all levels.
- To identify and report recurring network/software issues/trends to the Network Services and Development Manager.
- To identify and report potential and actual breaches of information security to the Network Services & Development Manager.
- To ensure that the documentation relating to IT in the College is maintained in good order.
- To provide helpdesk support to the college's user base in peak periods or during staff absence.

**A successful IT Infrastructure Engineer will have**:

- Level 4 in IT/Computing or related discipline/experience
- Industry specific qualifications and/or equivalent experience in at least 2 of the following areas:

- Windows Server Admin 2016 or greater including AD/DHCP & Group Policy
- Microsoft Certified Associate (Azure or Microsoft 365)
- SCCM/Intune
- Network (e.g. CCNA)
- VMware 6.5 or above
- SQL Server Administration
- Enterprise WiFi (Preferably Aerohive/Extreme IQ)
- At least 3 years' experience working in an IT Infrastructure implementation/support role
- In depth working knowledge of recent Microsoft server and desktop operating systems
- In depth understanding of virtualisation technology (VMware preferable)
- Good knowledge of server, networking and storage hardware and connectivity
- Understanding and Experience of administering Microsoft 365 / Teams
- Advanced user level knowledge of SharePoint
- Experience in implementing & monitoring Information Security processes
- Knowledge of Backup & Recovery solutions
- Be confident to undertake project work including design, planning and implementation or new services and technology
- Experience of SCCM / Microsoft Endpoint Manager

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed onmerit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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