Credit Controller

2 weeks ago


Durham, United Kingdom NRG PLC Full time

**Credit Controller and Rebate Administrator**
We are working with one of the UKs best known manufacturing companies to hire a Credit Controller and Rebate Administrator. This individual will work within the Finance Team, reporting to the Financial Accountant. They will ensure the on time receipt of paymentsfrom customers along with conducting the timely issuance of customer rebate credits.

Are you an experienced Credit Controller with strong administration and communication skills? If so, this role could provide you with fantastic opportunities to learn and grow in a career.

**The opportunity**:
Working as a Credit Controller and Rebate Administrator will see you having ownership and accountability for a defined portfolio of customers, being the first line of contact for customer rebate requests and queries, and calculating monthly customer rebates.

**You will**:

- Take ownership and accountability for a defined portfolio of customers
- Allocate customer payments to sales ledger accounts
- Actively pursue resolution of aged debt balances via liaison with customer, line manager and/or other internal departments as required
- Escalate customer payment default and emerging problem accounts to line manager on a timely basis
- Be the first line of contact for customer rebate requests and queries
- Calculate monthly customer rebates and associated review documentation for sign-off
- Raise credit notes on the system
- Take ownership of customer rebate tracker and static data
- Report to customers (e.g. uploads to web portals)
- Periodic audits of rebate claims
- Support implementation of new rebate system

**About you**:

- Experience of administering a credit control and/or rebate case load
- Experienced in dealing with high volume credit control cases
- Pro-active communication with customers
- Strong attention to detail
- Analytical
- Great problem-solver

**Benefits**:

- 25 days holiday + bank holidays
- Good pension scheme
- Bupa healthcare
- Death in Service payment


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