Review Officer

2 weeks ago

Liverpool, United Kingdom Homecarers (Liverpool) Ltd Full time

**HCL Job Description**

**Position**: Review Officer

**Rate of Pay**: £23,400 per annum

**Hours**: 40 per week, to be worked flexibly.

**Location**: Homecarers (Liverpool) Ltd, Floor 3 Rathbone Building, Liverpool Innovation Park, L7 9NJ

**Reports to**: HCL Compliance Manager

**Main purpose of the role**:
To undertake the role of Review Officer, taking responsibility for ensuring that Person Centred Care is provided to a high standard through good, comprehensive assessment practice which places the customer’s needs, wishes and goals are at the forefront of the care provided by HCL. The Post holder will play a key role in ensuring that compliance is maintained, working in partnership with other teams within the HCL team of staff and customers, ensuring that a safe and reliable service is delivered on behalf of HCL which promotes best practice. Experienced in quality provision of care the Field Care Supervisor will provide leadership to the care team to ensure high standards and quality is embedded into practice, which instils a culture of respect and compassion for our customers.

**Values & Attributes**:
HCL promotes value-based recruitment to ensure that our staff team at all levels reflect the values of the organisation. Values & attributes we expect our care staff to demonstrate through their actions and practice includes:

- Kindness - In the way we deliver care to customers and towards each other as colleagues
- Respect - for others both our customers and our colleagues
- Compassion - In our approach to our customers & the care we deliver
- Reliable and efficient - to deliver high quality services and best value when we are expected to by our customers
- Enthusiastic and a positive attitude - to motivate ourselves, those we work with and customers.
- Integrity, honesty and trustworthy - Demonstrated in our behaviours and actions
- Reflective - Self
- awareness and willingness to learn, improve and adapt to need/change.

**Main Duties & Responsibilities**:

- Proactively develop effective care teams through positive leadership, promoting professional behaviour of all staff to ensure HCL deliver high standards and quality of care across its care services.
- Carry out comprehensive assessment and care planning with new customers, carers, and their families to identify need, ensuring that the care plan reflects a customer, needs, wishes and goals and supports positive risk taking to promote independence and enablement.
- Provide support to new care staff, through planned shadowing exercises across all services, identify training needs and providing coaching as appropriate to promote good practice and high standards of care provision.
- Ensure care is delivered with dignity and respect in accordance with the standards laid down within the Fundamental Standards of Care.
- Ensure all requirements of the Care Quality Commission (CQC) and Safeguarding are adhered to, recorded, and reported in line with HCL policies and procedures.
- Conduct Spot Checks on care staff, ensuring these are timely, planned, and documented using HCL recording systems.
- Consistently conduct Spot Checks on the PASS system to ensure electronic record keeping is maintained and effective, reporting any areas of concern to the Care Coordinator.
- Conduct Service Reviews as required, reporting directly to the Care Coordinator any changes which will need to be conveyed to the commissioning authority.
- Monitor medication management using the MARS system, reporting any areas of concerns to the Care Coordinator without delay.
- Address any areas of weakness, poor practice, or other areas of concern with care staff practice without delay, reporting to the Care Coordinator individuals of concern to ensure that corrective strategies can be put in place.
- Provide care cover across services, particularly in times of emergency, staff shortages etc if requested to do so.
- Develop and maintain effective communication and good relationships with the people HCL support, relatives, staff and third parties.
- Support the Care Coordinator to create and develop links between the customer and the Local Community.
- Ensure accurate, timely reporting and effective communication of all data/records.
- Ensure all processes/systems are correctly used in line with the guidelines provided by HCL.
- Liaise with the Care Coordinator to ensure systems are in place to enable the identification of hazards and complete risk assessments for staff, the service user’s home, and individual living there as appropriate.
- Notify the Care Coordinator of any need to complete a RIDDOR and notification and accident/incident reports as required.
- Act upon any risks/threats reported concerning the health and welfare of staff and/or customers either in the homes and/or local community reporting directly areas of concern to the Care Coordinator.
- Maintain close contact with families/carers with the consent of the individuals being supported to facilitate intervention w

  • Review Officer

    4 weeks ago

    Liverpool, United Kingdom Homecarers (Liverpool) Ltd Full time

    **HCL Job Description** **Position**: Review Officer **Rate of Pay**: £23,400 per annum **Hours**: 40 per week, to be worked flexibly (Alternative Weekends - no on call required). **Location**: Homecarers (Liverpool) Ltd, Floor 3 Rathbone Building, Liverpool Innovation Park, L7 9NJ **Reports to**: HCL Compliance Manager **Main purpose of the...

  • Service Review Executive

    7 days ago

    Liverpool, United Kingdom Reed Legal Full time

    Reed are delighted to be working with one of the UK’s leading providers of insurance and legal services who have built a reputation for an ethical approach to their delivery of a variety of fully outsourced claims solutions. The reason for the Service Review Executive role is to provide service excellence in the handling and management of regulated...

  • Business Support Officer

    4 weeks ago

    Liverpool, United Kingdom iWork Recruitment Limited Full time

    What's involved with this role: Contract to start on 30-05-23 until 22-08-23 with a possible extension. Key Duties: The successful post holder will be required to support the Quality Assurance & Safeguarding Unit providing high quality business support to Independent Reviewing Officers & Child Protection Chairs in the delivery of statutory...

  • Office Manager

    2 weeks ago

    Liverpool, United Kingdom Exemplar Health Care Full time

    Office ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Position:Office ManagerCare home:Brook ViewLocation:Ennerdale Road, Fazakerley, Liverpool, L9 7JUContract type:40 hours per weekRate:£27,316 per annumAre you...

  • Compliance Officer

    4 weeks ago

    Liverpool, United Kingdom Proactive Personnel Ltd Full time

    _**Permanent - Immediate Start Available - No Weekends!**_ Are you a Compliance Officer looking for your next great opportunity? I am currently working alongside a successful loan company based in Liverpool who are hoping to add an enthusiastic, motivated Compliance Officer to their team. They are excellent at retaining staff, largely due to their...

  • HR & Training Officer

    4 weeks ago

    Liverpool, United Kingdom Clifton Gray Full time

    An opportunity has arisen for an HR & Training Officer to join a market leading SME in Liverpool City Centre. Due to business growth the need has been identified to add an experienced HR & Training Officer, who will work in a new and fully autonomous role. - Identifying training and development needs within the company through job analysis, conducting...

  • Research Contracts Officer

    4 weeks ago

    Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

    **Reference**: **NOV20239193** - Expiry date: - 14:16, Sun, 3rd Dec 2023- Location: - Liverpool- Salary: - £38,205.00 - £44,263.00 Per Annum- Benefits: - 30 Days holiday + Bank Holiday and additional Christmas closure daysWe are currently looking for a Research Contracts Officer to join our established contracts team, within our in-house legal...

  • Data Quality Officer

    4 weeks ago

    Liverpool, United Kingdom Liverpool Womens NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Information Systems team as a Data Quality Officer. The post will be focussed on reviewing data quality reports related to the Trusts ongoing EPR programme. This will be a pivotal role in ensuring a successful EPR implementation at Liverpool Women's. This is a temporary post for 5 months to run until the...

  • Research Contracts Officer

    6 days ago

    Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

    **Research Contracts Officer** **Permanent, Full-Time** **Salary: £38,205 - £44,263** Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Shortlisted by the Times Higher Education awards for University of the Year for 2023 and having recently celebrated our...

  • Send Casework Officer

    4 weeks ago

    Liverpool, United Kingdom Liverpool in Work Full time

    **SEND Casework Officer Ref:3007855**: - Details- About the Role- An exciting opportunity has arisen to join a dynamic and developing team within the Liverpool City Council; the Special Educational Needs (SEN) Assessment and Pupil Support Service.To continue Liverpool’s commitment of ensuring that children and young people with special educational needs...

  • Research Contracts Officer

    3 weeks ago

    Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

    **Reference**: **FEB20247713** - Expiry date: - 11:00, Fri, 1st Mar 2024- Location: - Liverpool- Salary: - £38,205.00 - £44,263.00 Per Annum- Benefits: - 30 Days holiday + Bank Holiday and additional Christmas closure days**Research Contracts Officer** **Permanent, Full-Time** **Salary: £38,205 - £44,263** Liverpool School of Tropical Medicine (LSTM)...

  • Commercial Officer

    1 week ago

    Liverpool, United Kingdom Belmont Recruitment Full time

    Belmont Recruitment are currently looking for a Home Ownership Officer to join a Housing Association based in Liverpool. This is initially a 3 month temporary contract working 37 hours per week, Monday to Friday. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties)...

  • Office Assistant Administrator

    4 days ago

    Liverpool, United Kingdom Sefton@Work Full time

    **Office Assistant Administrator**: **Description**: Office Admin Assistant Summary of the position Responsibilities will include telephone calls with customers and general office administration, whilst also reporting to the supervisor and working closely with various departments. Must possess excellent communication and interpersonal skills, and...

  • SEND Casework Officer

    6 days ago

    Liverpool, United Kingdom Liverpool in Work Full time

    Details About the RoleWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.An exciting opportunity has arisen to join a dynamic and developing team within the Liverpool City Council - the Special Educational Needs (SEN)...

  • Payroll Officer

    4 weeks ago

    Liverpool, United Kingdom Page Personnel - UK Full time

    Are you looking for a varied role for a growing business? - Do you have Payroll experience? **About Our Client**: The Payroll Officer key responsibilities will be: - Process multiple client payroll start to finish - Ability to work towards tight deadlines. - Able to work under pressure. - Processing starters, leavers and calculating holiday pay. -...

  • Executive Officer

    6 days ago

    Liverpool, United Kingdom Nugent Full time

    The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ000306 **Date posted** 17/02/2023 **Application closing date** 10/03/2023 **Location** Liverpool **Salary** Salary - £35,354 per annum/pro...

  • Business Support Officer

    4 weeks ago

    Liverpool, United Kingdom Venrec Group Limited Full time

    Venrec are pleased to be recruiting on behalf of our client based in**Liverpool** for a **Business Support Officer** **The role entails**: - Taking a leading role in the end to end administration of arranging Statutory Child Protection Conferences and Looked After Children reviews - Collating all paperwork and agendas - Taking accurate minutes and record...

  • Procurement Officer

    4 weeks ago

    Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

    **Procurement Officer** **Permanent, Full-Time (35 hours per week)** **£38,205 - £44,263** **Liverpool, Hybrid working (2 days per week based on-site)** *** **Who are we**: Liverpool School of Tropical Medicine (LSTM) is a globally recognised centre of excellence dedicated to research, education, and the treatment of tropical diseases. Celebrating our...

  • Account Director

    1 week ago

    Liverpool, United Kingdom Marshall Moore Full time

    We are currently recruiting for an Account Opening Manager to join a firm in Liverpool; a great company with a fantastic culture and work life balance. The ideal candidate will be someone with managerial experience from a financial services background. AML or KYC knowledge would be beneficial. What's on offer: ~ Competitive salary and discretionary...

  • Procurement Officer

    4 weeks ago

    Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

    **Reference**: **MAR20243125** - Expiry date: - 11:00, Mon, 1st Apr 2024- Location: - Liverpool- Salary: - £38,205.00 - £44,263.00 Per Annum- Benefits: - 30 Days holiday + Bank Holiday and additional Christmas closure days**Procurement Officer** **Permanent, Full-Time (35 hours per week)** **£38,205 - £44,263** **Liverpool, Hybrid working (2 days per...