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Customer Service Advisor
2 weeks ago
Customer Service Representative/ Telemarketer
£20,000 - £22,000 - OTE £25,000 Uncapped
**Duties**:
- Provide exceptional customer service to clients in the financial services industry
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist customers with account inquiries, transactions, and product information
- Maintain accurate and detailed customer records
- Collaborate with internal teams to address customer needs and concerns
- Identify opportunities to upsell or cross-sell products and services
- Stay up-to-date on market trends and changes in financial regulations
**Experience**:
- Previous experience in a customer service role, preferably in the financial services industry
- Strong communication skills, both verbal and written
- Excellent problem-solving and decision-making abilities
- Proficient in using customer service software and systems
- Ability to analyze data and provide insights to customers
- Detail-oriented with strong organizational skills
This is an exciting opportunity for individuals who are passionate about providing exceptional customer service in the financial services market. If you thrive in a fast-paced environment and enjoy analyzing data to help clients make informed decisions, we want to hear from you
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Employee discount
- Life insurance
Work Location: In person
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