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Case Management Administration Assistant

5 months ago


Perth, United Kingdom Scottish Prison Service Full time

The post holder will provide administrative support within the case management team at HMP Perth. They will be responsible for a role within ICM or HDC primarily, but they will be providing assistance with Risk Management team administration also. Working within a team they will update Prisoner Records and liaise with partner agencies within Criminal justice. They will schedule meetings within the ICM and attend those meetings to record the outcomes.- Responsibilities- Provide administrative support in the assessment, recording and distribution of the ICM and HDC process in accordance with SPS guidelines and Data Protection Legislation.- Liaise with internal and external partners to ensure effective service delivery.- Maintenance of effective and efficient electronic and paper-based filing and data recording systems, including Prisoner Records ensuring compliance with Data Protection Legislation and SPS guidelines.Contribute to the development of an effective ICM/HDC processes through participation in functional and departmental forward planning activities. Seek and continuously develop personal knowledge and understanding of ICM/HDC related issues policies and legislation.
- The collation and analysis of related statistics and the subsequent generation of management reports.- Other duties, commensurate with role and level within the organisation, deemed necessary to ensure the continuation of an effective and efficient service.**Person Specification**- Qualification Requirements- A minimum of 2 Standard Grades, or equivalent, including English and Mathematics, at Grade C or above, or relevant experience.- Knowledge, Skills and Experience Requirements- Well-developed communication skills at all organisational levels, across a range of media.- Ability to effectively prioritise workload to meet departmental and organisational deadlines- Ability to use Information and Communication Technologies as effective business tools- Competent and experienced in all aspects of administration including extensive use of an IT based office package.- Behaviour Requirements- Plan & Organise- Listen & Communicate- Relationships & Collaboration- Solve Problems & Make Decisions- Selection method 1- Final Stage Interview