Export Freight Operator

2 weeks ago

Felixstowe, United Kingdom LME Recruitment Full time

**A bit about the company...**
Our client is a dynamic and forward-thinking 3rd party logistics provider, renowned for facilitating global supply chain resolutions with efficiency and precision. Specialising in moving goods via sea, air, and truck, they offer comprehensive logistics solutions that cater to a wide array of needs. The company is committed to adapting and evolving, leveraging cutting-edge technology and innovative practices to stay ahead in the fast-paced logistics sector. They pride themselves on their exceptional customer service and their ability to solve problems creatively, ensuring smooth and seamless operations for their clients.

**So what does the role look like?**
- Answer and direct phone calls with professionalism.
- Managing & facilitating booking instructions from customers.
- Creating jobs in our operating system for seamless execution.
- Handle customs clearance for sea and road shipments efficiently.
- Coordinating sea export shipments with relevant suppliers for optimal outcomes.
- Perform loading & delivery checks, liaising with hauliers to ensure the collection is on schedule.
- Conduct online filing and data entry with a keen eye for detail, using Microsoft Teams as a collaboration tool.
- Utilise problem-solving skills to ensure problem resolution for customers, enhancing their experience.
- Complete all necessary documentation accurately and promptly.
- Create sales invoices and process purchase invoices with accuracy.
- Be open to working some weekends as per business needs.
- Embrace the learning curve as training will be provided to ensure your success in the role.

**So, do you have what it takes?**
- Proven experience in the shipping and logistics sector, with a solid understanding of export freight operations.
- Excellent communication and customer service skills, capable of maintaining professionalism under pressure.
- Strong problem-solving abilities and a proactive approach to resolving challenges.
- Demonstrable IT skills, including proficiency in Microsoft Office Suite and familiarity with logistics software.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
- High level of attention to detail and accuracy in completing all tasks.

**Job Types**: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: VAC-10361

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