Motability Specialist

Within our ever growing business here in Mervyn Stewart, we are looking to enlarge the Sales Team. We are delighted to be able to offer the new position of a **Motability Sales Executive** within our **Skoda & MG dealerships located in Belfast**. This vacancy is for a highly enthusiastic and motivated individual with a desire to develop a career in the motor Industry.

The **Motability Sales Executive** will be a very rewarding role in the dealership. A real people person where taking time and a genuine interest in people is effortless. Building customer trust and delivering that 5-star customer experience is natural and you will be able to recommend the right vehicles as well as any available extras, accessories and value-adding products.

The role will be responsible for contacting customers on our database who have purchased from us previously in order to create opportunities for repeat business. You will need to be able to develop good rapport with customers over the phone, and in the showroom, whilst ensuring excellent customers service is given at all times. This role leans more towards delivering results and meeting customer expectations than to sales.

**In every aspect of our retailing, the aim is always to exceed customer expectation and so customer care is of paramount importance. Within this role you will be helping lead from the front to ensure that our customers receive the best possible Sales experience.**

**Communication is key within our dealership, not only to ensure a 5-star customer experience but to build solid working relationships with suppliers, customers, and colleagues**.

**About The Role**

**About you**:

- Passion for our brand and the highest level of customer service
- Minimum of 2 years’ experience in a selling role
- Experience within a similar role desirable
- Experience within a franchised car dealership ((Motability Accreditation desirable but not essential)
- Full, valid UK driving licence
- IT literacy as essential
- Verbal and written communication skills of a high standard
- Ability to present information in an informative and comprehensive way

**Job Summary and Responsibilities**:

- The main job purpose will be to deliver a great customer experience to our Motability customers, within a compliant sales process
- To ensure that each customer is provided with the information to make an informed decision relative to their purchase therefore maintaining product knowledge and being aware of quarterly campaigns in operation is imperative
- To follow up and prospect customers in order to maximise every sales opportunity for both repeat and new business, maintain adequate records of all sales activities including customer contacts through showroom log
- Maintain all paperwork in a complete and orderly manner.
- Attend training as required

**Renumeration & Benefits**
- Basic Salary £22K **Expected OTE £30**:

- Company car
- Company Pension Scheme
- 30 days holiday inc. stats increasing with long service
- Training & Development opportunities
- Permanent full-time position
- Health, Wellbeing and Discount Shopping Membership availability
- Based in Boucher

**Required Criteria**
- Passion for our brand and the highest level of customer service
- IT literacy as essential
- Verbal and written communication skills of a high standard
- Ability to present information in an informative and comprehensive way
- Full, valid UK driving licence A minimum of 2 years selling experience

**Desired Criteria**
- Experience within a franchised car dealership Experience in a similar role

**Skills Needed**

Compliance, Customer Relationship Management, Client Relationship Management, Time Management/Organisational skills, Upselling, Verbal and Written Skills, Teamworking

**About The Company**

Welcome to Mervyn Stewart one of Northern Irelands most established family run car dealerships.

At our award-winning dealerships in Belfast and Bangor we represent Skoda, Suzuki and MG giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include rental, Motability, fleet & servicing and maintenance.

Our range covers a broad spectrum of cars to suit all needs, petrol, diesel, electric or hybrid and our highly trained and friendly sales team make purchasing your new vehicle as easy as possible whether that be physically, in one of our showrooms, or online.

**Company Culture**

At Mervyn Stewart we are a locally owned family business on the lookout for talented, innovative and ambitious individuals to join our team.

Mervyn Stewart jobs offer opportunities across a broad ranges of disciplines with great career development.

We continue to grow as a trusted independently run automotive company in Northern Ireland. Mervyn Stewart works in partnership with 3 manufacturers Skoda, Suzuki and MG across 4 locations with our head office based in Belfast.

At Mervyn Stewart we focus on detail, on custom