Receptionist

3 months ago


London, United Kingdom Blue Arrow Full time

**Principle Accountabilities**
- Managing main telephone switchboard and Reception area from 8am - 5pm (with 1 hour lunch).
- Review and update the staff contact and telephone extension lists as required.
- Greet and welcome visitors (offering drinks) to the showroom, ensuring they sign in the visitor's book and informing the relevant member of staff of their arrival.
- Setting up meeting rooms for client meetings and clearing away
- Monitor and ensure that the reception/showroom/kitchen area is kept tidy and projects a business-like image.
- Help maintain kitchen area and ensure dishwashers and fridges are regularly emptied.
- Ensure that the kitchen is well stocked with milk, sugar, tea, coffee, fruit, kitchen supplies etc
- Act as a company fire warden. In the event of a fire and/or any other emergency requiring staff to leave the building, to be responsible for ensuring that the visitors removed from Reception and taken to the outside meeting point.
- Book travel for staff either direct or using our external agency
- Order stationery supplies and maintain the stationery cupboard ensuring a full supply
- Provide administrative and general support to your Line Manager
- Process and deliver internal and external mail daily.
- Post office runs - managing outgoing post
- Support HR on onboarding arrangements and induction days
- Coordinate and arrange the showroom supplier presentations
- Any other duties as required for the efficient running of the showroom

Key Competencies
- Relationship Building
- Information Seeking
- Team working and Co-operation
- Ability to keep sensitive information confidential
- Ability to prioritise tasks
- Attention to detail
- Operating in the best interests of the Company
- Commercial awareness

Knowledge, Skills, Qualifications & Experience:

- Previous receptionist experience
- Excellent verbal communication skills with a good telephone manner
- Excellent written skills
- Great interpersonal skills
- Computer literate (Microsoft office: Word, Excel)
- Ability to acquire other skills as necessary to support office and reception duties
- Ability to work on own initiative and take responsibility where necessary and to work as part of a team.
- Smart and business-like appearance
- Ability to work to a high standard (and while under pressure).
- Commitment to Tsunami Axis' aims and values

Note: this job description is not an exhaustive list of the responsibilities and activities that the job holder may be required to undertake

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.


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