Resource Planner

3 weeks ago

Stevenage, United Kingdom Clarion Housing Group Full time

Salary: £30,332 to £35,154 per annum

Location: Hybrid working with regular travel needed to Kings Court, Stevenage

Hours: 39 per week

Contract Type: Permanent

We’re recruiting a Resource Planner to join our team in Stevenage. We’re looking for a diligent and resilient person responsible for making sure our repairs and maintenance service is efficiently delivered and is highly customer focused.

Clarion Housing is the largest social landlord in the country with 360,000 residents, and our repairs and maintenance service is critical to our success.

As a Resource Planner, you’ll be tasked with allocating appointment slots to arrange repairs to residents’ properties and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline. We’ll look to you to block out holiday, sickness and staff training time in operatives’ diaries, as well as schedule any necessary follow-on works.

Some of the other duties include:

- Ensure that all emergencies and appointments are followed up accordingly
- Check the previous day’s diary to ensure all jobs were completed and closed down
- Check operatives are attending appointments throughout the day
- Ensure all operatives are fully utilised with mínimal travel time in order to maximise productivity

Ideally, you’ll already have demonstrable experience of working with resource scheduling software in a logístical customer focused environment and experience of scheduling teams within a repairs and maintenance environment.

Excellent interpersonal and communication skills with an aptitude for close team working are essential.

If this sounds like an opportunity you’d be interested in, we look forward to hearing from you.

Closing Date: Midnight on Thursday 7th March 2024

Clarion Response

Clarion Response provides repairs and maintenance services to the residents of Clarion Housing’s 125,000 homes nationwide.

Clarion Response is part of Clarion Housing Group, which also comprises the country’s largest housing association, a charitable foundation and a property development company.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

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