Credit Controller
3 days ago
We're looking for a Credit Controller to join our night shift, to support our Australian business, their customers and suppliers. You'll work with our Australian local finance teams and customers to collect monies due on our accounts receivable ledger, bringing queries to a swift resolution, ensuring accounts are up to date and credit limits are not unduly affected. More importantly, you'll understand your impact on our business as a well-managed credit account means our customers can have the product their customers need, no matter the occasion. Not content with average, you’ll be keen to spot opportunities to improve the service you offer, confident in highlighting ways to continuously develop.
We're looking for a personable, credit controller to join our team. With experience of working in a contact centre managing financial based queries or credit control environment, ideally with an understanding or experience of working at night, it’s your exceptional customer service, communication and data entry skills that will give you the edge in this role.
We’d be really interested to speak with you if:
- Love a challenge, have excellent attention to detail and easily prioritise to maximize every opportunity
- You’ve experience of working in a customer facing, finance based contact centre environment or Credit Control role within Retail, Supplier, Financial Services, or similar industry
- You’ve experience of resolving queries quickly, taking ownership to deliver the highest customer service experience
- You hold an accreditation with Credit Management (AICM), this would be an advantage
Based at our Dawson Lane site in Bradford, close to key motorway links you’ll be able to take advantage of:
- Competitive salary
- 26 days holiday plus bank holidays - Please note you will follow the Australian bank holidays rota
- Working hours will follow the Austialian seasonal time zones. These are either 10pm to 6pm, 11am - 7pm or 12 midnight to 8am
- Health cashback scheme
- Pension benefit
- Flexible working opportunities
- As you will be wokring the night shift as part of a small team, you'll mainly be working from home, with typically monthly visits to the office. This will be more frequest for your initial induction and training.
- Free onsite parking for when you are in the office
- A variety of other cultural and lifestyle benefits, aimed at promoting a positive work/life balance
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