Caseworker - Together in a Crisis, Durham

3 months ago

Durham, United Kingdom Everyturn Full time

We have exciting opportunities for a individual to join our Together in a Crisis team, located across Durham.

Together in a Crisis provides a rapid response to people who, following contact with the NHS are assessed as not in need of an urgent statutory response, but who nevertheless are in emotional and psychological distress and may require an immediate response to their personally defined need.

As a Case Worker, you will work with individuals who are often facing several social/practical/emotional challenges and will support them in their recovery. To be successful in this role you will need to be self-motivated, with a good up to date knowledge of the issues affecting our clients, strong interpersonal skills and the ability to effectively manage and organize your own caseload.

You will provide support focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources. You will help co-produce a crisis plan, relapse prevention and other self-management tools in partnership with the individual, then support the individual through this. You will support the individual to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.

**About you**

We would love to hear from you if you have:

- A detailed knowledge of the effects of stigma and discrimination
- A detailed knowledge of recovery in the context of mental health
- Strong interpersonal skills
- The ability to work to tight deadlines and effectively manage a caseload
- Good IT skills
- Self-motivation and the ability to work effectively as both part of a team and independently
- Have knowledge of issues surrounding homelessness, financial inclusion or substance misuse

This role is remote working with some face-to-face working with clients and some work with Primary Care Network’s in Durham, so it would be desirable if you have a valid driving licence and access to a vehicle, but this is not essential.

**What we offer in return**

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
- Enhanced pension
- Wagestream - ability to release earnings, giving you instant access to your pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

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