1st Line Technical Support

7 days ago


Nottingham, United Kingdom THE CHANNEL RECRUITER LTD Full time

JOB TITLE: 1st Line IT Support Shifts/Nights
SALARY: £28,000 - £30,000 per annum
Benefits: 25 days holiday, pension, private medical
Established in the 80s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we are an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public andprivate sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborateclosely to bring that positive impact home.
LOCATION: Nottingham
REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role, specifically on a helpdesk. If you have experience of Ivanti, Service Now or ITSM tools, that would be an advantage, however all training is providedand as long as you have helpdesk experience, we want to have a conversation with you
KEYWORDS: 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical Support, Technical Analyst, 1st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools


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