Warehouse Supervisor

**Division**: Banner Operations

**Reports To**: Shift Leader/Senior Supervisor

**Based**: NDC

Company Overview

The largest multi-channel distributor of business supplies and services in the industry with unparalleled reach and experience in the UK, EVO Group provides sourcing, storage and fulfilment services to over 20,000 resellers, corporate organisations and direct customers through VOW, VOW RETAIL, Banner, Staples and Truline.

With an unrivalled logistics platform, the highest number of direct manufacturer relations and the broadest multi-channel sales structure, we continue to lead the business supplies and services industry across the UK and Ireland. Through constant innovation, progressive business services and the most extensive product range, we remain at the forefront of our industry offering an exceptional overall customer experience.

Role Specification

**Role Objective**:
To assist the Warehouse Management team with the day-to-day operation of the warehouse and be responsible for the operational management of a team within the warehouse, ensuring a safe and efficient operation in achieving business targets. You will provide regular supervision to the team and have responsibility for team delivery, monitoring any issues and responding in a proactive manner. You will ensure policies and procedures are followed, production targets/KPIs are achieved or exceeded, quality standards are met, and costs managed within budget.

**Summary of Role Responsibilities**:

- Responsibility for the supervision of the team within your area of responsibility; supporting with leading, coaching and developing team members.
- Be a role model to your team in achieving results, raising performance levels and embedding continuous improvement to facilitate change and efficiency.
- Monitor and measure on operational KPIs and completing reports as required. Flagging any operational issues as required and managing performance.
- Champion effective health and safety management within specific area and be a positive influence in driving a near miss culture, including compliance to all health & safety and environmental legislation.
- Investigate and record details of accidents, dangerous occurences and near mis incidents. Report to HSE where applicable.
- Support the updating of risks assessments, safe systems of work and standard operating procedures, ensuring these are compliant with company standards.
- Assist in the development and improvement of working practices to ensure continuous improvement in operational performance
- Ensure all required appraisals and training plans for operational teams is completed, recorded and updated on the training matrices.
- Ensure the end-to-end process of the site is managed efficiently and effectively
- Responsibility for stock management procedure adherence and to ensure this is compliant with WMS
- To deputise in the absence of other management colleagues.
- Any other duties as and when required

**Person Specification**

QUALIFICATIONS/EXPERIENCE
- Essential_
- Knowledge and experience of a WMS controlled Warehouse.
- Leading and managing a team within a distribution or operational environment.
- Awareness of Health & Safety and environmental legislation.
- Desirable_
- Previous experience of Manhattan or equivalent warehouse management system.

SKILLS/ ABILITIES
- Leads by example, can be hands on if required, ensuring effective teamwork and communication.
- Excellent communication skills
- written and verbal
- Competent IT skills across the Microsoft Office package range e.g. Word, Excel, etc.
- Ability to work well within a team, and take direction from different people and ability to manage conflicting priorities
- Excellent time management and organisational skills
- Good attention to detail.

**DISPOSITION**
- Proactive/self starter/ self-motivated
- High levels of common sense
- High levels of integrity and honesty
- Positive approach to change and good sense of humour
- Flexible and enthusiastic with a “can do” attitude
- Promotes effective team working and a culture of high performance.

**DIVERSITY AND ANTI-DISCRIMINATION STATEMENT**

It is our people that make us successful and so we are committed to making **evo** an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion. **evo **expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

**evo **are proud to be a ‘Disability Confident’ accredited employer. We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.

**_ NOTE_**_: _**_The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company._