Sales Support Executive

3 days ago

Epsom, United Kingdom Optima Recruitment Full time

** Hybrid, 1 day wfh ** Excellent benefits ** Award-winning company ** Up to £29k**

Our client is seeking a talented Sales Supportprofessional to join their team and grow their award-winning business. You will be fully trained on all products and services in order to provide the best possible support and care for our clients.
- Answering calls and responding to web enquiries
- Providing first line support and advice to clients
- Assist directors and account managers with enterprise sales solutions
- Helping to find ways to meet our biggest customer's needs
- Overcome delivery challenges and finance queries
- Supporting eCommerce and marketing and sales teams in meeting key KPI's
- Client site visits and site surveys
- Providing quotes and solutions based on the customer needs
- Preparing sales decks for account managers
- Supporting the customer service manager in the delivery of a first-class service
- Key part of a close team working across the business with all our core functions including finance, distribution, product development, sales and marketing

**Person Specification**:

- Experience of customer service and sales administration for enterprise customers
- Experience of eCommerce an advantage but not essential
- Client facing account management
- Exceptional customer care skills and attention to detail
- Highly organised and able to manage multiple priorities
- Ability to work successfully in a multi-disciplinary and virtual environment.
- Communication and interpersonal skills
- Ability to work well with others as part of a team as well as independently.
- Confident with Microsoft Office 365 and NetSuite/ERP systems.
- Driving licence and own car an advantage

**Additional Information**:

- Based in Epsom (hybrid, 1 day a week at home)
- £24,000 - £29,000
- Monday - Friday, 37.5 hours
- Monday 9am - 5:30pm, Tues - Thurs, 8:30am - 5:30pm, Friday 9am - 4pm
- Professional training and qualifications
- Critical Illness Cover, Life Assurance & Income Protection
- Discount on our own products
- Discount shopping portal
- Employee Assistance
- Health Cash Plan & free annual flu vaccination
- 28 days holiday rising with length of service
- Pension Salary Exchange & Financial wellbeing
- Quarterly social events
- Salary exchange benefits including EV & Cycle to Work

Refer a friend and earn £100 If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of yourchoice

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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