Npi Executive

**About the role**:
As a New Product Introduction Executive, you will manage the efficient induction of products to the business from the point of range selection through to release for sale, ensuring all new products launch to required timescales and to a level of quality to meet our customer needs.

**Key accountabilities**:

- Support products launching in a findable state and with the information and content required to facilitate sound customer choice
- Provide project management throughout product launches, ensuring all stakeholders are coordinated in their actions and clear on progress, timings, issues and mitigations
- Foresee and address blockers to smooth product launch by maintaining deep knowledge of multiple systems and processes both current and evolving.
- Investigate and own unforeseen issues by working with IT and 3rd parties to reach remedial action and causal solutions
- Provide first line escalation and support for our internal and external stakeholders, holding them to account for the timely completion of their new product induction related tasks
- Support the business though being its custodian of the end to end product launch process
- Uphold the customer experience by maintaining a deep awareness of their needs and the role our processes and data plays in facilitating those needs
- Consult on the colleague tool requirements to improve the efficiency of new product induction
- Uphold and evolve our minimum required content standards

**What we’re looking for**:

- Data Processing experience
- Workflow Management experience
- Great communicator and influencer
- An accountable self-starter
- Able to parse complex data to identify themes between governance contradictions and process issues
- Customer focussed

**We are RS Group.**

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations. We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently.

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

**Are you ready to explore the possibilities?