IT Project Engineer
4 days ago
Our fast-growing client based in Reigate is seeking an IT Project Engineer to join their team.
The IT Project Engineer will be offered a Hybrid working model, some local travel will also be involved.
This company is experiencing accelerated growth, these exciting times mean that they are currently looking for a self-motivated and personable IT Project Engineer to help them continue to drive this success forwards.
The IT Project Engineer will be primarily responsible for owning the process from pre-sales support through scoping to project delivery, working with their vendors, you will need knowledge of products and services to enable you to scope and deliver the verybest cutting-edge technology to their customers.
**IT Project Engineer responsibilities**:
- To lead projects as project lead and schedule delegated actions and responsibilities where needed
- Assist the sales teams with technical knowledge pertaining to the products and services offered by the company
- Provide technical specifications for a quote or proposal within SLA
- Ensure full project process is followed inc project kick off and review meetings
- Ensure early identification of out of scope works during project implementation and work with Account Manager and customer to expand scope/associated charges where required
- Work with third party contractors and assume responsibility for effective delivery of scope
- Interpret customer requirements; speak with customers or prospects to understand their needs and relay this information to the sales team
- Serve as liaison with other departments in the company to gather technical expertise for supporting the sales team
- Ensure project objectives and requirements are clear and agreed upon by all team members
- Coordinate delivery and implementation of projects that meet quality assurance standards
- Mentor team members on project delivery and associated requirements
**IT Project Engineer duties**:
- Provide 2nd/3rd line technical support to members of the technical operations team when requested
- Take ownership of project scheduling when needed and work with the project manager or technical operations manager
- Attend weekly project planning meetings
- Assist with sales projects and provide cross-functional assistance to other departments when needed
- Develop in-depth knowledge of services and projects and how they relate to customers’ needs
- Assist with internal training of products and services
- Improve customer perception and satisfaction
**IT Project Engineer technical experience -**
- Windows Server
- Good knowledge of Networking
- Endpoint Manager (InTune)
- Office 365
- Google Workspace (Desirable)
- Firewall Installation (Desirable)
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