Support & Service Development Officer

4 days ago


Manchester, United Kingdom Great Places Housing Group Full time

**Salary**: Circa £27,500

**Job Type**: Full Time, Fixed Term
**Location**: Head Office

**Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
**About the role**:
Great Places Housing Group is a modern, forward-looking profit-for-purpose organisation. Our vision is to create great homes in great communities none of which would be achievable without the great people in Great Places’ workforce. Whilst social purpose isvery much at the core of what we do we balance this responsibly with a commercial perspective to ensure our vision is sustainable in the longer term.
This role is part of the Independence and Wellbeing Management team.
Reporting to the Support and Service Development Manager, the Support and Service Development Officer is responsible for:

- Supporting the process and culture of culture of continuous improvement, identifying opportunities for service improvement and embedding them across the whole of independence and wellbeing
- Carrying out desk-top and on-site scheme audits on behalf of the Support and Service Development Manager focusing on performance and health and safety
- Gathering, collating, producing and analysing a full suite of performance management information to hel optimise service delivery across Independence and Wellbeing

**About our company**:
Great Places Housing Group is not your average housing association. We are a forward-thinking, profit-for-purpose business that works hard to improve the lives of residents in our 24,000 homes across the North West and Yorkshire.
Our work doesn’t stop at our customers’ front door. The surplus we make is invested back into the business to fund building new homes and to provide a full range of support services for some of the most vulnerable members of society including the homeless,young parents, older people and those with mental health needs.
We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Working for us you will be part of something special and in return, we offer a competitive package with a range ofenhanced benefits and learning and development opportunities to help you achieve and exceed your potential.
Ref: 132 975



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