Administrator

McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role in our **Thornycroft **development in **Tettenhall, West Midlands **to help to enrich the lives of our homeowners

**Salary: £11.44** per hour

**Hours: 15 hours per week, all year round Monday to Friday**

McCarthy Stone have a wealth of support and benefits for their staff. These include:

- Life assurance
- Company pension
- Annual bonus (linked to personal and estate objectives)
- Opportunities to stay in our guest suites across all our developments UK wide
- Discounts on apartment purchases for employees and immediate family
- Access to benefits platform offering discounted Gift Cards and eGifts providing discounts on a number of leading brands including restaurants and supermarkets
- Training and support with professional qualifications
- 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

**Administrator** **Responsibilities**:

- Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents’ families, and other visitors.
- Managing incoming calls and enquiries.
- Producing letters and other correspondence, where accuracy is key.
- Managing lunch bookings and ensuring these are passed to the Catering Manager.
- Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.
- Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.
- Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
- Providing administration support to the Estates Manager.

**Administrator Skills and Experience**:

- A caring, friendly, personality who wants to make a difference for our residents.
- Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.
- Ability to be considerate, patient, and professional, especially when in a busy office.
- Clear and confident communication skills and experience of using Microsoft Office.
- Hardworking diligent nature and a good timekeeper.

**Why join?**

McCarthy Stone has been officially recognised as a great place to work This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

**McCarthy Stone does not currently offer sponsorship.** We are only able to consider those that have the right to work in the UK without sponsorship.

**Job Types**: Part-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 15 per week

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Office Administration: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: MCC996158