Clinical Support Worker

7 months ago

Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

The post holder will work with the breast care nursing team to ensure the smooth running of breast clinics held in the Helen Clark Suite and Beauchamp Suite. These clinics will be nurse led and medical breast clinics.

The post holder will ensure clinical stock levels are maintained and assist where needed in clinic. Responsibilities include undertaking photography clinics and prosthesis fitting clinics in conjunction with the other job sharer to ensure there is cover from Monday to Friday.

The post holder works under the indirect supervision of the Clinical Nurse
Specialist and undertakes tasks and duties delegated by them, providing and
maintaining a high standard of patient care. The post holder will work
collaboratively with the Breast Care Team and other multi-professional staff to meet the needs of patients following Trust policy and procedures.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Communication

Communicate effectively with patients and carers, recognising their needs
for alternative methods of communication.

Undertake effective communication with patients in specific clinical
situations

Communicate effectively with other team members, as well as other
professionals involved with the patient’s care

Maintain appropriate documentation in a timely and accurate manner.

Liaise with multidisciplinary team members to track patient activity prior to
and after the weekly Multidisciplinary Team Meeting

Personal development

Take responsibility for own developmental learning and performance,
including participating in supervision. Maintain skills and knowledge by
attending any training, internal or external as identified through personal
development plans to increase skills to improve the service and care for
patients.

Read publications relevant to breast cancer

Take responsibility for maintaining a record of own personal development
Service improvement

Be aware of and, if appropriate, assist in current clinical audit

Contribute to the preparation of local guidelines, protocols and standards

Work with colleagues in the team on the development of current and new
services and other initiatives

Maintain the notice board in the waiting area and promote good health
with educational material

Deal with requests from patients and clinical staff for health information
leaflets

Maintain databases and produce reports on CNS workload and LocSSIPs
Quality

Alert other team members to issues of quality and risk in the care of
patients and the working environment

Ensure own actions are consistent with clinical governance systems

Practice in accordance with agreed standards of care

Enable patients to access appropriate professionals in the team

Ensure stock items/provisions are ordered from stores as required

Ensure patient information and nursing documents are readily available
through ordering and printing

Be able to manage your own time effectively

Equality and diversity

Ensure own actions support equality, diversity and rights

Act in ways that recognise the importance of people's rights, interpreting
them in a way that is consistent with procedures

Respect the privacy, dignity, needs and beliefs of patients and carers

Understand basic legal and communication issues regarding child abuse,
family violence, vulnerable adults, substance abuse and addictive
behaviour

Act as a chaperone

Clinical skills

As a member of the breast care nursing team, under indirect supervision
of the Clinical Nurse Specialist undertake simple dressings using aseptic
technique

Report to the Clinical Nurse Specialist any changes to the patient’s
mental and physical condition

Prepare and maintain environments and equipment before, during and
after patient care interventions

Assist in raising awareness of health and well-being, and how it can be
promoted e.g. breast awareness/breast screening

Give accurate and appropriate information to patients and groups within
own competence

Coordinate patient fitting clinics for patients requiring fitting/refitting with
breast prosthesis and ordering re

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