Physical Security Operations Centre Specialist

3 weeks ago


Feltham, United Kingdom Wilson James Full time

**Are you curious? Do you look at situations and data and wonder how that happened, or why? Are you interested in security, technology and current affairs? Do you want to use your skills for the protection of others? If this sounds like you, then this position as a Physical Security Operations Centre (SOC) Specialist could be for you. Come and be amazing with Wilson James**

We are looking for you to join us based in our client's large and modern offices in Feltham as a Physical Security Operations Centre Specialist.

This is a unique opportunity to join us and work with our client within a high-profile leading global tech company. If you are someone who wants to use your analytical skills, interest in physical security, and knowledge of current affairs in an exciting security operation centre and have the ability to prioritise tasks, engage and coordinate with others whilst identifying threats and risks in a fast-paced environment, then this could be the role for you

As a Physical Security SOC Specialist you will fulfil a key role across the EMEA-wide region in the efficient operation of the Security Operations Centre as part of a team that co-ordinates the response to incidents and alerts through the use of technology in order to maintain the client's business operations and resiliency.

**Main Responsibilities**:

- To monitor access control and video management systems of all sites across the SOC's regional area of responsibility within EMEA. Investigate causes and triage.
- To collate details and respond to incidents, instantiating reports and escalating as required within acceptable timelines.
- To deliver a white glove service to those within the client domain calling on the capabilities of the SOC. Responding to all customer enquiries within acceptable timelines.
- To engage with other EMEA-wide SOCs within the client network and tasking of security officers at multiple global sites.
- Monitor and report on threats and risks as identified through open source intelligence platforms and other channels of information and data.
- To maintain the technical integrity and health of the regional Electronic Security System by identifying breaches and issues and escalating where required.

**What can we offer you?**
- £34,041 per annum
- Shift pattern of 42 hours per week - 4 on 4 off - days and nights
- Annual leave of 5.6 weeks per year
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- The opportunity to develop your career with access to training and development programmes
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression - Employee Referral Scheme

E**ssential Skills**
- Strong IT skills, comfortable learning new software platforms and operating in a digital environment.
- Ability to collaborate with others and brief effectively
- Ability to prioritise, flexibility to learn and adapt quickly to changing operating conditions
- Confidence to engage with customers and service requests directly and professionally
- Aware of current events and global affairs
- Strong analysis, research, and organisational skills
- Ability to work under pressure and within tight deadlines
- Basic understanding of security, threats and risks
- Basic understanding of data privacy
- Empathic and supportive team ethic

**Desirable Skills**
- Competent user of Microsoft Power BI
- Competent user of Ccure and Genetec or other access control and monitoring platforms



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