Customer Service Assistant
6 months ago
We are a family run business located on the outskirts of Exeter. We are looking for an individual to join our team,
This Job is a full time role working Monday - Friday 8.15am-5.15pm with a slightly earlier finish on a Friday. All weekends off.
**The job includes the following**
- Answering phones and taking orders from customers for hair products
- Helping with customer queries/product knowledge
- Picking/packing & checking orders
- Taking payments
- Communicating with our sales team
- Updating customer database
- Helping in the warehouse with website orders
- Making up promotions & deals
- Replenishing stock
**Key attributes**
- Previous office/customer service environment preferred
- Passion for excellent customer service
- Excellent attention to detail
- The ability to work well in a team
- The ability to work well under pressure
- Computer literate
- Hard working
**Benefits**
- Friendly family run business
- On site free parking
- Staff discount
- Social company events
- Staff Christmas party
- Time off over the Christmas period
- Bank holidays off
- Earlier finish on a Friday (4.15pm)
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Exeter: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
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