Administrator/ Front of House

2 weeks ago


Birmingham, United Kingdom PSR Solutions Full time

PSR are looking to secure a Administrator/ Front of House for a high end Fit out contractor in Birmingham.

The role includes, but is not limited to:
**Front of House**:
To undertake front of house duties, including meeting/greeting and attending to the needs of all visitors to the office, to ensure an exceptional experience. Specific duties include;
- Manage the reception, telephone calls, room reservations, catering for the OVCe region
- Deliver the professional greeting of clients and visitors.
- Monitor and manage and review the rooms ensuring cleanliness and professional appearance
- Cleaning coffee machine.
- Manage the diary booking system for the meeting rooms; Outlook booking system.
- Manage refreshments for visitors and client meetings; liaise with meeting chair for requirements.
- Ensure the office appearance is always maintained ; regular checks of the meeting rooms, kitchen, reception and break out areas.
- Provide administrative support to all departments where required.
- Store room is maintained, with items stored correctly in line with H&S procedures
- Print area remains tidy and functional

**Secretarial**:
To provide comprehensive secretarial support to the Sales, Pre-Contracts and Contracts Teams. Specific duties include:

- Managing incoming phone calls. Calls should be taken in the first instance by the administrator and subsequently covered by the rest of the admin team.
- Typing all correspondence/minutes/reports/tenders and presentations, ensuring documents are typed accurately, proof read and laid out in accordance with Company standards before being returned to originators.
- Managing incoming and outgoing post. Collecting the post from Landlord each morning, date stamping and distributing as required. Preparing post for collection downstairs at 4pm
- Organising meeting rooms, refreshments and greeting guests.
- Full secretarial support to be given to the Office Manager
- MSite assistance - In house portal - Full training given



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