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Store Manager

4 months ago

Ellesmere Port, United Kingdom Grafton Recruitment Full time

**Position: Store Manager**
**Location: Cheshire Oaks, Ellesmere Port**
**Contract: 12-month FTC (40 hours per week) to permanent**
**Salary: up to £35,000 DOE + commission**
**Grafton Recruitment** are working with an established, **Italian-inclusive luxury brand**who are recruiting for an **experienced Store Manager based in Cheshire Oaks.**

**This is an exciting opportunity**for someone**who is looking to manage a busy store, maximizing store turnover whilst maintaining high levels of customer service, ensuring the store achieves targets and promoting the brand.**

**The Store Manager**:

- **Manage the store** in order to achieve the sales objective and operational KPIs.
- Ensure **up-to-date product knowledge**, procedural awareness and business priorities across all colleagues and regularly set, monitor and **discuss individual goals and achievements**.
- **Coach and train the staff to improve the business performance**.
- Ensure that the team is dealing with all **customer queries and complaints** in a timely and **efficient manner.**:

- **Identify opportunities to drive sales and maximize profitability**.
- **Manage the store inventory and stock levels.**:

- **Positively promote and grow the Brand and Values.**:

- Ensure that **product deliveries and movements are processed according** to Company stock management guidelines.
- **Demonstrate sales leadership** to the team by playing an **active role on the shop floor.**:

- Supervise the team to ensure adherence within the store of all company policies and procedures, as outlined in Policies and Procedures manual.
- **Ensure all administrative procedures are performed, including till transactions, cashing up, staff discount, mail order, etc**:

- **Report all sales figures to head office** - HR and Staff.
- Attend and participate in all **store meetings and training events** as required.
- Previous experience in a similar management role within a fashion and lifestyle retail environment.
- Strong leadership skills, managing and developing a team.
- Ability to be flexible and adaptable to the need of the business.
- Excellent communication and interpersonal skills.
- Demonstrate strong commercial acumen and brand knowledge.
- Be positive, energetic and confident.
- Be flexible.

**Benefits**:

- Commission
- Additional leave
- Employee discount
- Flexitime
- Sick pay
- 8 hour shift
- Overtime

**HOW TO APPLY**: