Change Management Consultant

2 weeks ago

London, United Kingdom SADA EMEA Full time

**Join SADA as a Change Management Consultant**

**Your Mission**

As a Change Management Consultant at SADA, you will be the primary point of contact for customers to lead them through envisioning, planning, and delivering user adoption, training, and change management consulting for their migration from Microsoft 365 to Google Workspace. You will work closely with clients, demonstrating functional and professional knowledge to ensure that the work products and deliverables are customized to a client's specific needs and held to industry standards leading to client satisfaction.

You will be an established contributor within SADA and will develop a reputation with customers as well as the Professional Services organization for the quality of your work. You will be responsible for creating, customizing, and templatizing standard change management deliverables such as the Change Impact Analysis, Stakeholder Interview and Assessment, Executive Communications, User Group Personas, Communication Plans and Templates, and Continuous Learning Plans.

**Pathway to Success**

MakeThemRave: You are obsessed with customer service and strive to #DoTheRightThing for our customers at every turn. You use your expertise to guide our customers through our change management methodology in order to drive successful change in their organizations. You support your colleagues to do the same on their projects.

DrivePurposefulImpact: You are a rockstar You are a member of our delivery organization, meeting with the spectrum of corporate and enterprise customers that need our consultative and transformation services. You have your finger on the pulse of customer needs and take pride in helping them through the exciting transition to Google.

You will be measured by a combination of (a) informal client and formal colleague feedback and (b) meeting biannual goals collaboratively set by you and your manager.

As you continue to execute successfully, we will build a customized development plan together that leads you through the change management consultant or management growth tracks.

**Expectations**

Required Travel - 25-40% travel to customer sites.

Customer Facing - This is a customer-facing role. You will interact with customers on a daily basis, participating on calls and facilitating meetings. You will be a member of a project team that works collectively toward successfully deploying Google Workspace.

Onboarding/Training - The first few weeks of onboarding are dedicated to learning and will encompass learning materials/assignments and compliance training, as well as meetings with relevant individuals. Details of the timeline are shared closer to the start date.

**Job Requirements**

Required Credentials:

- Bachelor's Degree or equivalent experience in an organizational change role and/or communications department

Required Qualifications:

- 5+ years of advisory experience across a variety of industries
- 3+ years of experience working in Google Workspace
- 3+ years leading the people side of large, complex, and strategic cloud transformation engagements; building change and enablement strategies, leading communications, designing recommended training plans
- Sound business judgment as well as the ability to think creatively, analyze quantitatively, problem-solve, define requirements and prioritize deliverables
- Well-proven time management skills while remaining flexible in responding to changing client needs and managing multiple streams
- Attention to details even under pressure
- A desire to participate in change and appreciate a dynamic environment
- Excellent verbal and written communication skills
- Strong interpersonal and organizational skills, energetic and professional demeanor, and very client-oriented
- Ability to work on large, remote project teams
- Ability to build trust-based relationships with senior colleagues and/or customers

Useful Qualifications:

- Business Analysis experience
- Technology training experience
- Strong technical writing skills
- Experience with client-facing consulting engagements
- Previous experience with change management driving user acceptance of new tools or technologies
- Sales experience

**About SADA**

**Values**: We built our core values on themes that internally compel us to deliver our best to our partners, our customers and to each other. Ensuring a diverse and inclusive workplace where we learn from each other is core to SADA's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer.
- Make Them Rave
- Be Data Driven
- Think One Step Ahead
- Drive Purposeful Impact
- Do The Right Thing

**Work with the best**: SADA has been the largest partner in North America for Google Cloud portfolio of products since 2016 and has been named the 2021, 2020, 2019, and 2018 Google Cloud Global Reseller Partner of the Year. SADA has also been awarded Best Place to Work year after year by the Business Intelli

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