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Sales Administrator
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Milton Keynes, United Kingdom Pendragon Full time**Stratstone** **BYD Milton Keynes** **Sales Administrator** **A basic salary of £21,911** with pension, critical illness, life assurance, single health care, 23 days holiday (pro rata'd), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering industry leading...
Sales Administrator
4 months ago
**Purpose of the Job**:
- To provide full support to the designated Business Development Managers.
- To provide customers with a first-class service in terms of quotations, enquiries, product briefs, deliveries, etc.
**Role Responsibilities**:
- Provide quotations and respond to customer enquiries in a timely manner.
- Provide customer follow-up quotes, media enquiries, catalogue requests, telephone enquiries and samples.
- Processing orders in a timely and accurate manner.
- Liaising with internal departments such as operations, logistics, purchasing and product design.
- Ensure customers receive follow-up calls for new product deliveries, first time deliveries, 3 monthly progress call.
- Obtain product feedback from end users.
- Ensure quality concerns and credit notes are processed in the same month as the concern is raised.
- Extensive knowledge of customer base, sector and contacts.
- Provide proactive sales calls to support sales target achievement, budgets and initiatives.
- Help provide brochures for BDM.
- Help other sectors, such as Export as required.
**Qualifications and Experience Required**:
- You must have at least 1 years’ experience in a similar role.
- Computer literate with experience of CRM, Word, Excel and Outlook
- Good knowledge of Word, Excel and Outlook.
**Personal Characteristics**:
- A positive “can-do” attitude, enthusiastic, hardworking, driven and a team player.
- Excellent communication skills including active listening, verbal and written.
- Excellent telephone manner.
- Exceptional organization and time management skills.
- Proactive, professional and committed to providing first class customer service.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Milton Keynes: reliably commute or plan to relocate before starting work (required)
**Experience**:
- administration: 1 year (required)
Work Location: One location
Reference ID: TL/VB/SA