Server/waiter/waitress

4 months ago

London, United Kingdom Burger & Lobster Full time

Calling all pioneers and mavericks: find your tribe at B&L. Join us on our journey to become world leaders in lobsters and pioneers in burgers. If you have unbounded creativity, shared enthusiasm and pure expertise then reach out; we're confident that by working together, a truly extraordinary union can be born.

**Duties**
- Ensure compliance with the opening hours of the restaurant
- Wipe down the benches
- Align the tables
- Polish and set up all the tables with napkins and cutlery
- Clean, refill and place salt and pepper on tables
- Ensure all the stations are supplied
- Ensure all condiments are stocked up and placed on tables and stations
- Refill the stations with glass cloths, sanitizer, napkins and wet wipes
- Refill dessert fridges and dessert toppings
- Ensure all the tills are restocked with till rolls and PDQ rolls
- Ensure the toilets roll dispensers are restocked
- Refill soap and hand cream
- Ensure bins are clean and empty
- Ensure staff room is clean
- Ensure orders are repeated to the costumers before processing them (food and drinks)
- Ensure orders are correctly communicated to the kitchen via squirrel
- Ensure customers are aware of delays and waiting times
- Ensure important information is shared with the other members of the staff
- Set up costumers tables with correct cutlery according to their food order
- Ensure food is served quickly and to the highest standard
- Collect payments
- Ensure customers had a pleasurable meal/experience
- Restock stations with napkins, wet wipes and sauces
- Wipe down all chairs and benches
- Sweep floor thoroughly
- Place sauces in fridges
- Clean the station
- Ensure dirty laundry is placed in correct bags
- Empty all the bins including toilet bins
- Clean staff area
- Polish remaining cutlery
- Place all chairs on tables

**What’s in it for you?**
- Competitive hourly rate from £ 14.82 (inclusive of non-contractual tronc)
- 50% team discount - hope you like lobsters.
- Working a bank holiday? - We’ve got you—double pay
- Birthday off? Duvet day? - For sure. An extra day of annual leave alongside 5.6 weeks holiday.
- Pension scheme - the older you will thank you.
- Need flexibility? Let’s make it happen.
- Your restaurant, your success. Quarterly bonuses for management teams.
- Want to run your very own Burger & Lobster?- we grow our own. 67% of our GMs are homegrown, and 100% of our Head Chefs.
- Need help? We partner with Hospitality Action to support you when you need it.
- Hungry? - free meals when you’re working.

**Who we are**:
Food innovation and team member education are what makes us tick. And our utter obsession with all things burgers and lobsters makes it easy. With a heart for provenance and the drive to continually source only the highest quality ingredients around, whether that’s our food or team members, our recipe is simple: source the best, treat it with respect and have a great time along the way.

**You’ll need to be**:

- Give an award-winning welcome to each of our guests
- Able to deliver exceptional service
- See hospitality as a career, not just a job
- Can play well with others, after all, we’re all one big team
- Able to cope well in a fast-paced restaurant environment
- you’ll have done this before

Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis.

All applicants will be required to prove that they are legally allowed to work in the United Kingdom.

INDFOH

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