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Retail Sales Assistant

7 months ago

Paisley, United Kingdom DFS Full time

**Package Description**

It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.

We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.

**Your new role**

As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa.

Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer.

Are you ready to make yourself at DFS?

**What you'll be doing**
- Warmly greet customers and engage with them in a friendly and professional manner
- Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa
- Maintain thorough knowledge of DFS products, their features, benefits and cost
- Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer
- Represent DFS values and those of our brand partners in everything that you do

**The role is for you if...**
- You have a natural flair for engaging with customers and thrive in a customer facing role
- You’re confident to proactively approach customers and discuss their needs
- You’re able to build positive relationships within the store
- You’re motivated by targets and KPI’s
- You’ve got a dedicated work ethic and want to be recognised and rewarded for it
- You want to work in a team environment where everyone is welcome and you can have fun
- You have great attention to detail — you’ll be ordering furniture that is handmade to your customer’s specifications
- You have a willingness to learn and a positive and friendly attitude

**Job Type**: Part-time

**Salary**: £10,837.00-£22,500.00 per year

Expected hours: 20 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Supplemental pay types:

- Commission pay

Work Location: In person