Senior Support Worker

3 weeks ago

Durham, United Kingdom Careline Lifestyles Full time

Senior Support Worker

Please note that this is a Full-time role with expectation for both Day and Night shifts.

**Location**:

- St Aiden's Cottage_
- Auton Stile_
- Bearpark_
- Durham_
- DH7 7AA_

OR
- Nevilles Court_
- Nevilles Cross_
- Darlington Road_
- Durham _
- DH1 4JX_

**Salary**:£12.25 per hour

**Reference ID**:SSW01

**About us**:
Careline Lifestyles is a specialist provider of residential and nursing care for adults with acquired brain injuries, neurological conditions, mental health needs, learning and complex physical disabilities. We are family run and have been established for over 30 years. Careline Lifestyles have an in-house team of dedicated professionals that supports people to live meaningful lives and reach their personal potential.

We never compromise on the quality of our services and our extended team includes trusted professionals, who all work hard to improve our residents' quality of life. Our homes have qualified, dedicated staff who help people to maintain the identity and dignity of our residents. Careline Lifestyles have a focus on our residents living life to the fullest.

**Duties of a Senior Support Worker**:
To support the Nurse in Charge /Manager to ensure the Support Workers and Care Assistants are carrying out all delegated tasks to a high standard.

To support the Care Assistants to fulfil their roles, and to feedback information to the Nurse in Charge any areas of concerns or positive interactions and outcomes.

To assist in meeting the personal needs of the service users in a way that respects the dignity of the individual and promotes independence, including outings, skill development, etc.

To help in the care of the service user's physical environment and in the general day to day activities of the Home.

To help the service users to lead as full a life as possible, to organise activities for them, eg. handicrafts, games, reading, outings, etc.

To assist/ensure that the emotional, physical, medical and spiritual needs of the service users are recognised, assessed and met, as far as possible.

To fulfil the role of key worker and encourage the service users in taking decisions in matters which affect their lives.

To be actively involved in Multi-Disciplinary Team (MDT) meetings and carrying out key worker roles; to include handing over information; communicating with outside services, for example if instructed to do by the nurse, make GP appointments etc.

To collaborate with families of service users, feeding back information and ensuring confidentiality is kept at all times.

To follow the leadership of the Nurse in Charge of the shift and to work in partnership with the Nurse to ensure a high standard of care is being given at all times.

To administer and record on all relevant documentation, residential medication packages.

To contribute to the assessment of need of each service user in conjunction with the service user, relevant professional agencies and, where appropriate, the service users' family.

To assist in developing and carrying out an appropriate Care Plan which provides a satisfactory quality of life for that person, carrying out that programme and recording any appropriate information relating to same, as well as reporting to senior staff any action/recommendations which have not been carried out.

To assist in carrying out risk assessments appertaining to individuals and activities, and to ensure that all risk assessment proposals are carried out.

To assist the Home Manager with supervisions and appraisals of care staff.

To take responsibility for Health & Safety issues, eg. reporting any dangers to self and others, etc.

To assist service users who need help with personal care

To help service users with mobility problems and other physical disabilities including incontinence. Assisting with use and care of aids and personal equipment.

Assisting/ensuring that good standards of food presentation are maintained, and that good standards of hygiene and cleanliness are maintained.

To prepare and serve meals and assisting service users where necessary. Helping to clear away the dishes afterwards. To make drinks, or help residents make drinks, when required. Clear away and wash up afterwards.

To inspect, mend, launder and iron service users clothing or supervise them doing same if appropriate.

To answer door and telephone and greet visitors in an appropriate manner.

To assist professionals, eg. nurse, physiotherapist, chiropodist if necessary.

To read and write reports, taking part in staff and service users meetings and in training activities as directed, on or off site.

To read all relevant communications, sign, and carry out instructions.

To report any changes in residents' condition to the Nurse in Charge/ Manager.

To record incidents to residents, staff or visitors in the Accident Book, or other relevant documentation.

To record all complaints, comments, etc. appropriately and take proper action where possible, and report the

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