Customer Interaction Advisor

2 weeks ago


Corby, United Kingdom Adecco Full time

Have you had previous customer service experience? Do you enjoy customer service? Are you happy to work some evenings and weekends?

RS Components in Corby are looking for Contact Centre Representatives to join their busy Customer Interaction Department.

The first 5 weeks will be training and the hours will be 10am - 4pm Monday - Friday. After this has finished you will then go on to your rota.

After training the hours are 37.50 hours per week depending on workload, On a rotating shift system.

Monday - Friday

37.5 hours between 8am - 6pm

You will be required to work occasional evenings up until 10:30pm/weekends and 2 x Bank Holidays per year

Your main duties include:

- Handling customer enquiries via incoming telephone calls.
- Identifying and ordering spare parts/ accessories.
- Cross-selling where applicable

You will have the below skills/experience:

- Possess strong communication skills - both verbally and written
- Be confident, and able to use own initiative
- Have a good attention to detail
- Be highly customer focused
- Be computer literate
- Be flexible
- Have a positive attitude

Hybrid working potentially may be available after 12 weeks depending on business needs.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



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