Branch Support Assistant

1 month ago

London, United Kingdom Pedder Estate Agents Elysian Finance Full time

**Branch Support Assistant - Residential Sales and Lettings (Office based/Saturdays only)**

Pedder is a family owned and run, high performing property services company, with 9 branches across the South East of London. With our passion for property and aim to be South East London’s Premier Agent we are looking for enthusiastic and motivated individuals to join our team on a Saturday.

Our focus at Pedder is providing outstanding service, and if you join us you’ll be joining a highly successful company with an amazing team of experienced sales and lettings consultants.
- Motivation and a drive to succeed.
- Confidence - a belief that you will exceed your targets if you work hard and persist.
- Passion - a desire to be the best.
- An understanding of the importance of making a great first impression. Outstanding customer service is key.
- Positivity - having a can-do attitude so you can contribute to the great atmosphere that we strive to create within our offices and company.
- Integrity - this is in the heart of everything we do.
- Respect - listen, understand, and work collaboratively.
- Organisation - having a good attention to detail and an ability to manage a busy diary.
- Willingness to go the extra mile to support your colleagues.

At Pedder no day is ever the same, however below you will find a brief outline of some of your key supportive duties:

- Registering new applicants for both sales and lettings.
- Preparing paperwork for the sales and lettings team as required.
- Updating property information on the relevant portals.
- Greeting clients into the branch and providing a welcoming and positive office environment.
- Field telephone calls, taking accurate messages and ensuring that are dealt with promptly.
- Diary management - arranging viewings and booking appointments.
- Be aware of the office portfolio and current stock.
- General office administration.
- To act in a professional capacity at all times, offering a high level of service.
- Go the extra mile for clients and applicants.

This is an office based role only. No property viewings will be required.

This job requires a large amount of lone working. You must be a self-motivated individual, who can use their initiative, and is comfortable and confident when working alone.

**Hours and Salary**:
Saturday - 10:00-16:00

Additional shifts may be available during the week during busy periods or to cover holidays.

£12 per hour

**Job Type**: Part-time
Part-time hours: 6 per week

**Salary**: £12.00 per hour

Schedule:

- Day shift
- Weekends only

Application question(s):

- Are you able to commit to regular Saturday working?
- Do you live in South East London near the Herne Hill area?

**Experience**:

- Administrative: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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