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Administrative Officer, Reunion
4 months ago
**Name of role**:Reunion & Returns Administrative Officer
**Grade**:AO
**Location**:Apollo House, 36 Wellesley Road, Croydon
**Salary**: £ 13.67 per hour
**Duration**:12 (Twelve) months. To start once security clearance is obtained
**Hours**:Full Time, 37.5 hours per week, Mon-Fri, 9am - 5pm
Reunion & Returns division require admin officers with sound decision making abilities to support the progression of family reunion cases through the relevant processes.
**Benefits**
- Adecco Paid Holiday and Boost Benefits offering discounts on products
- Learning and development tailored to your role
- An environment with flexible working options
**Key Responsibilities**
- Accurately update internal systems
- Conduct required mandatory checks timeously
- Monitor and update spreadsheets accurately
- Monitor inboxes and correspondence
- Retrieve and save documents from internal systems
- Create case files
- Monitor the storage of documents in line with GDPR
- Liaise with all stakeholders to expedite progression of cases
- Support the handling and maintaining of appeal processes
- Action appeal decisions
- Contribute to process improvements
- Highlight risks
- Observe and adhere to Civil Service regulations, maintaining a high level of data quality
- Collaborate effectively with team members based in alternate locations
**Essential criteria**:
- Strong interpersonal, written and verbal communication skills
- Ability to deliver at a fast pace whilst maintaining high levels of accuracy
- Strong IT skills
**Desirable Criteria**:
- Familiar with Home Office systems including Proviso, CID, CRS, etc.
- Knowledge of Family Reunion policies and procedures
- Knowledge of Asylum or Visas work
**Security Clearance**:
Due to the sensitive nature of the work, we will need to apply, on your behalf, for security clearance and you will need to meet the following requirements:
- Resided in the UK for the last 3 years
- Have a *current* British Passport or settlement status
- NI Number
- 2 x proof of addresses (all in UK)
- 5 years full history with no gaps of more than 1 month
- 3 years solid reference with no gaps of more than 1 month
If placed into a role you will undergo extensive training and the expectation is that you will stay in that role for the duration of the assignment, or a minimum of 4 months, before we can reassign you into a different business area. If you feel the roleupon offer is not suitable you will need to discuss this prior to undergoing training.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
