Service Desk Technician

Service Desk Technician

Established in June 2000, We have grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. With a growing team across account management,pre-sales, solutions and technical expertise, we work hard every day to retain our impressive portfolio of private and public sector clients.
- Salary £28,000 - £30,000
- Saffron Walden
- UK based ONLY
- Office 365, Active Directory, Software, 1st/2nd Line Support

Role Overview
- As a Dedicated Service Desk Technician, you'll be the central point of contact for all IT-related incidents and service requests

Role Benefits
- Additional leave
- Company pension
- Wellness programme
- Referral programme
- Company events

Role Requirements
- Knowledge of Microsoft 365 and Office apps
- Working knowledge of IT Infrastructure service and user administration activities (new joiners, folder management, password resets etc.)
- Excellent communication skills at all levels
- Well organised & able to work in a fast-paced environment

What happens next?