Dental Receptionist

2 weeks ago


London, United Kingdom The Dentist Full time

**Dental Receptionist - Private Dental Clinic**

**The Dentist Balham**

We are a fully private dental clinic that provides exceptional clinical care and an amazing customer experience.

We are fully private practice with five treatment rooms and a team of 27. Which is still growing

This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects.

Dental Reception experience preferred but not essential.

**What the role involves**
- Opportunity to work full time, clinic is open 8am to 6, so split shifts over the week and 1 Saturday 8.30-3pm a month.
- A mixture of 8-4pm 10-6pm, 9-5pm, etc
- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Opening and closing the practice
- Completion of cashing up at day end
- Provide outstanding customer service at all times, deal with patient queries effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested

**Benefits**
- Auto enrol pension scheme
- 20 day holiday allowance plus bank holidays (pro rata)

**What we need from you**
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Knowledge of dental treatments and procedures especially Invisalign, Whitening, Implants and Oral SUrgery
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package

The Dentist Balham is not your usual run of the mill practice, we are a big dental team and we consider ourselves a work family, we work hard, look after our patients well, look after each other and support each other. Its a great place to work.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £11.00-£13.00 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- LONDON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Dental Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 03/07/2023
Expected start date: 17/07/2023


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