Secretary - Wills and Probate

1 week ago

Ripley, United Kingdom ELLIS-FERMOR & NEGUS Full time

We are looking for an experienced Secretary to join us in our Ripley office.

Excellent typing (including audio typing / digital dictation), IT, communication and organisation skills are essential. High levels of accuracy and a good eye for detail coupled with professionalism and integrity are also required. You must be comfortable dealing with clients face to face and over the telephone and be able to work to deadlines in a fast paced and busy environment.

Previous legal experience particularly within Wills and Probate / Private Client work would be beneficial, but is not essential.

In return we offer a supportive work environment, a commitment to work life balance, generous annual leave entitlement plus Christmas closure, Health Cashback plans, a 24/7 Advice and Information Line, access to a discounts and offers platform, free counselling service, wellbeing support and the opportunity to join a company that cares.

**Experience**
- Secretarial experience (legal experience is desirable but not essential)
- Experience of providing high levels of customer care face to face and over the telephone
- Experience of digital dictation and audio typing accurately and quickly
- Experience of working with a range of computer software packages
- Experience of working to multiple tight deadlines and managing time effectively
- Experience of handling confidential information appropriately

**Skills and Abilities**
- Ability to work quickly with a high degree of accuracy
- Excellent written and verbal communication skills
- Ability to handle interruptions professionally and maintain concentration
- Ability to manage and organise own workload and prioritise accordingly
- Ability to work with professionalism and integrity
- Ability to multi task effectively
- Ability to understand and work effectively with a diverse customer base
- Excellent IT skills and the ability to pick up new software packages with ease

**Other**
- Sympathetic to our heritage and ethos
- Understanding of Anti Money Laundering responsibilities and GDPR requirements

Pay: £21,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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