Sale Assistant

6 months ago

Wallasey, United Kingdom Albert Trading Ltd Full time

**Job Title: Sales Assistant**

We are seeking a dynamic and enthusiastic Sales Assistant to join our team a. As a Sales Assistant, you will play a crucial role in providing exceptional customer service and assisting with the day-to-day operations of our vape shop. This is a great opportunity for growth within our organization.
- **Females are preferred for this position. **_

**What we offer**:

- An **exciting work environment** because working at Greet Vape is never dull. Our fast-paced and dynamic atmosphere ensures that every day is filled with new challenges and opportunities for growth.
- We pride ourselves on being more than just colleagues - **we're a family**. At Greet Vape, you’ll be part of a supportive and collaborative team where everyone works together towards common goals
- You'll receive a generous staff **discount of up to 20%** on our products. Additionally, your friends and family will also benefit from a **10% discount**, further strengthening our community ties.
- We believe in investing in our employees' growth and success. That's why we offer **comprehensive training programs**, including our highly successful 6-week Starter Training Program. With access to ongoing support and development, you'll have the tools and resources you need to thrive in your role and advance your career.

**Responsibilities**:

- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Educate customers on vape products, including e-liquids, devices, and accessories, to help them make informed purchasing decisions.
- Process transactions accurately and efficiently using our point-of-sale (POS) system.
- Maintain a clean and organized store environment, including restocking shelves and ensuring product displays are visually appealing.
- Perform routine inventory checks and assist with inventory management tasks as needed.
- Work collaboratively with team members to achieve sales targets and ensure overall customer satisfaction.
- Handle customer inquiries, feedback, and complaints professionally and escalate issues to relevant line manager when necessary.
- Adhere to all company policies, procedures, and safety guidelines, including compliance with UK regulations related to vaping products. Training will be provided
- Employee will be expected to take part in promotional activities
- Ability to work independently is essential as key holders are responsible for opening and closing the stores.

**Requirements**:

- At least 2 years of prior experience in retail or customer service experience, preferably in the vape industry.
- Strong communication and interpersonal skills with a customer-focused approach.
- Must be at least 18 years of age.
- Minimum Education **GCSE**
- Basic knowledge of vape products, including e-liquids, devices, and accessories, with an understanding of the UK market (this will be an added advantage).
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Proficiency in using POS systems and basic computer skills.
- Flexible availability, including evenings, weekends, and holidays.
- Familiarity with UK regulations and compliance requirements related to vaping products.
- Positive attitude, willingness to learn, and a team player mentality.

**Job Type**: Zero hours contract

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Employee discount
- Flexitime

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you have CBD Health & Beauty Knowledge?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)
- Vaping: 2 years (preferred)

Work Location: In person

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