Current jobs related to Student Services Officer - Cardiff - WMC Training

  • Student Services Officer

    2 weeks ago

    Cardiff, United Kingdom yolk recruitment Full time

    Student Services Officer - 3 months - Cardiff- Hybrid -Immediate start Yolk Recruitment have teamed up with an educational organisation who need assistance to help deal with student queries. They are looking for a Student Services Officer who would take care of general administrative duties in relation to student enquiries. What you will be doing:- The...

  • Student Services Officer

    2 weeks ago

    Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Student Services Officer - 3 months - Cardiff- Hybrid -Immediate start Yolk Recruitment have teamed up with an educational organisation who need assistance to help deal with student queries. They are looking for a Student Services Officer who would take care of general administrative duties in relation to student enquiries.What you will be doing:-The ideal...

  • Student Services Officer

    4 months ago

    Cardiff, United Kingdom Celtic English Academy Full time

    **Who We Are** Celtic English Academy, established in 2004, is a friendly and welcoming British Council and IALC accredited English Language Teaching (ELT) centre in the heart of Cardiff. We take pride in our small class sizes, great teachers and wonderful support staff. We offer a range of beginner to advanced level English language courses for...

  • Student Services Officer

    4 months ago

    Cardiff, United Kingdom WMC Training Full time

    **Job title: Student Services Officer** **Contract: Full time (6mont probationary period)** **Salary: £18,000-£20,000 depending on experience** **Hours: 9am-5pm Mon-Fri (1 hour lunch break)** The purpose of role is to be responsible for vetting apprentices that would like to complete an apprenticeship. You will be responsible for: - Engaging via phone...

  • Student Services Officer

    2 weeks ago

    Cardiff, United Kingdom yolk recruitment Full time €12

    Student Services Officer - 3 months - Cardiff- Hybrid -Immediate start Yolk Recruitment have teamed up with an educational organisation who need assistance to help deal with student queries. They are looking for a Student Services Officer who would take care of general administrative duties in relation to student enquiries. What you will be doing:- The...

  • Student Services Coordinator

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Job Summary:Yolk Recruitment Ltd is seeking a highly organized and communicative Student Services Officer to join our team. As a Student Services Officer, you will be responsible for providing exceptional support to students, handling general administrative duties, and collaborating with other departments to ensure a seamless student experience.Key...

  • Student Services Coordinator

    2 weeks ago

    Cardiff, United Kingdom yolk recruitment Full time

    Job Summary:Yolk Recruitment is seeking a highly organized and communicative Student Services Officer to join our team. As a key member of our team, you will be responsible for providing exceptional administrative support to students, ensuring their queries are dealt with efficiently and effectively.Key Responsibilities:Provide administrative support to...

  • Student Services Coordinator

    4 months ago

    Cardiff, United Kingdom Yolk Recruitment Full time

    **Student Servies Coordinator** **What you'll be doing?** The primary objective of this role is to oversee support services and administrative tasks. **Key Responsibilities**: - ** Written Communication**: Drafting and maintaining standardised communications, overseeing student queries, and managing communication data. - ** Verbal Communication**:...

  • Student Engagement Officer

    3 months ago

    Cardiff, United Kingdom Cardiff University Full time

    **Key Duties** - Provide support and coordination for School level student voice activities, working closely with the school lead/s for student voice. - Provide professional advice and guidance on student voice and engagement processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of...

  • Student Services Coordinator

    3 months ago

    Cardiff, United Kingdom BARBRI Global Full time

    Job Summary: We are seeking a Student Coordinator to join our team. As a Student Services Coordinator, you will be responsible for day-to-day operations involved in onboarding students and administering BARBRI legal education and training courses. The Student Services Coordinator will be a key member of the Operations Team and establish a very close working...

  • Student Services Coordinator

    3 months ago

    Cardiff, United Kingdom BARBRI Full time

    **Summary** At BARBRI, every student deserves the most effective educational experience possible. We believe that by working with the global legal profession more closely, we can bridge the gap between university and employment by creating effective learning and development to enhance the qualifications and employability skills of the legal profession and...

  • Student Services Coordinator

    3 months ago

    Cardiff, United Kingdom BARBRI Full time

    **Summary** At BARBRI, every student deserves the most effective educational experience possible. We believe that by working with the global legal profession more closely, we can bridge the gap between university and employment by creating effective learning and development to enhance the qualifications and employability skills of the legal profession and...

  • Student Records Senior Officer

    5 months ago

    Cardiff, United Kingdom Learna Ltd Full time

    **Main Purpose of the Job** The main purpose of this role is to ensure the maintenance and provision of student records, in compliance with partner universities’ regulations, for the student body of Learna’s postgraduate courses. As part of your responsibilities, you will oversee the implementation of AI-driven solutions like ChatGPT to automate...

  • Student Voice Officer

    1 month ago

    Cardiff, United Kingdom University of South Wales Full time

    Job description We are seeking to recruit a Student Voice Officer to evaluate and enhance student representation and feedback mechanisms. You will particularly work to promote good relations and practices, as an advocate for our student community, and to embed these within our systematic quality enhancement processes. Reporting to the Student Casework...

  • Student Voice Officer

    1 month ago

    Cardiff, United Kingdom The Royal Welsh College of Music & Drama Full time

    We are seeking to recruit a Student Voice Officer to evaluate and enhance student representation and feedback mechanisms. You will particularly work to promote good relations and practices, as an advocate for our student community, and to embed these within our systematic quality enhancement processes. Reporting to the Student Casework Manager, and working...

  • Student Projects Officer

    3 months ago

    Cardiff, United Kingdom Cardiff University Full time

    **Key Duties** - Provide professional advice and guidance on student engagement, voice, and partnership processes and procedures to internal and external stakeholders that will have institutional-wide impacts using judgement and creativity to suggest the most appropriate course of action where appropriate. - Develop and enhance the student employment...

  • Administrative Officer

    4 months ago

    Cardiff, United Kingdom Cardiff University Full time

    **DUTIES AND RESPONSIBILITIES** **Key Duties** - Provide detailed advice and guidance on student administrative processes and procedures to internal and external customers (staff, students or members of the public), using judgement and creativity to suggest the most appropriate course of action, and contributing to the solving of more complex issues. - Work...

  • Administrative Officer

    3 months ago

    Cardiff, United Kingdom Cardiff University Full time

    **Job Purpose** Provide comprehensive professional administrative support to the school of History, Archaeology and Religion, providing support and guidance for all teaching and learning activities across the School, which may include quality assurance, timetabling, postgraduate research administration, student support, student recruitment, study abroad,...

  • Student Experience Assistant

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Job Summary:Yolk Recruitment Ltd is seeking a highly organized and communicative Student Services Officer to join our team. As a Student Services Officer, you will be responsible for providing exceptional support to students, handling general administrative duties, and collaborating with other departments to ensure a seamless student experience.Key...

  • Student Cases and Engagement Officer

    3 months ago

    Cardiff, United Kingdom Cardiff University Full time

    **Job Purpose** As part of the Business School’s Student Services Team, and as the lead for the Student Cases and Engagement Team, the post holder will lead and manage the delivery of professional and effective support in the operational management of the School’s student cases and engagement service and in particular extenuating circumstances, unfair...

Student Services Officer

3 months ago

Cardiff, United Kingdom WMC Training Full time

**Job title: Student Services Officer**
**Contract: Full time (6mont probationary period)**
**Salary: £18,000-£20,000 depending on experience**

**Hours: 9am-5pm Mon-Fri (1 hour lunch break)**
- **Please note all applicants should be aware this is not a homeworking position and we do require attendance to the office**_

The purpose of role is to be responsible for student services and welfare, including dealing with enrolments, reporting, student surveys, student certification, reviews and general questions are queries.

**2. Person specification Qualifications**:

- A levels or equivalent (desirable)
- GCSE grades A-C or equivalent
- Safeguarding training (desirable)

**Skills and Experience Essential**:

- Proactive team working skills;
- Sound IT skills (Microsoft Word and Excel, Teams);
- Experience using social media (Facebook, Instagram, WhatsApp) for marketing purposes;
- Ability to complete tasks alone with precision, and to prioritise workloads to meet deadlines;
- Ability to provide excellent customer service and communicate clearly with students and staff;
- Willingness to learn and expand skills;
- Willingness to call and engage students and employers

**Desirable**:

- Knowledge of/experience working in the FE industry

**3. Role, Duties and Responsibilities**:

- Act as a first point of contact for prospective and existing students, answering enquiries and dealing with queries;
- Complete full initial presentation with prospective students and vet them to ensure they are enrolling onto the correct qualification
- Complete and chase pre-enrolment information including skills scans and initial diagnostics
- Sign post students for different services should they require further support from external agencies
- Act as wellbeing and Welfare Officer, calling learners throughout the duration of the course to complete satisfaction surveys and check on well-being
- Act as a support officer to students who may be behind progress with their studies and identify and breakdown barriers to learners, preventing withdrawal from course
- Manage and maintain student files, ensuring that all relevant statutory documentation is contained therein and that such files are kept in excellent order to meet the demands of internal and external inspection;
- Keep the students e-portfolio up-to-date at all times in conjunction with the enrolments and finance officers
- Make telephone calls to students and employers to chase up documents and ensure compliance;
- Coordinate webinars meetings where required;
- Create monthly newsletters or bulletins for students to ensure careers knowledge is available
- Answer the phone in a professional and helpful manner. Transfer calls efficiently to the appropriate recipient and take messages as accurately as possible;
- Carry out other appropriate duties, as requested by Managers.

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events

Schedule:

- 8 hour shift

COVID-19 considerations:
Screens on desks.

Work Location: One location

Reference ID: 001