Prison Shop Assistant

2 weeks ago


Leicester, United Kingdom Serco Plc Full time

Leicestershire, LE18 4TN
£22,500.00
Permanent (Full-Time, 40 Hrs)

Here at Serco, we are looking for a Shop Assistant to join the team at our new state of the art Category C prison, HMP Fosse Way.
The main role of the Shop Assistant is to provide and carry out retail services within HMP Fosse Way, in accordance with all relevantan and current regulations, legislations and guidelines and to enable the retail operation (bag and tag) within HMP Fosse Way to provide all services as directed by the stores and shop manager.

To assist the Stores and Shop Manager in the delivery of retail services to the whole establishment and complies with all relevant Health & Safety and Food Safety Regulations, legislation and guidelines. To ensure the security and food safety of all foodstuffs and stock items is maintained during delivery, storage and distribution within the shop and prison areas. To record and document all relevant paperwork to comply with food hygiene regulations, Health & Safety, HACCP and Company Policies. To provide training and supervision to shop workers To perform random Quality Checks on picked orders To undertake stock checks, provision planning and ordering for all products from various suppliers.
Reacting to complaint issues and trends, with a cohesive approach along with the whole retail team. To work shift work and weekends when operationally required. To assist in resident movements and searches to and from the shop area. To train for and carry out any other work reasonably acceptable within the capabilities of the post holder.

What you will need to do the role
Literacy and Numeracy Level 2 or equivalent GCSE.
Food Safety level 2
Awareness of Hazard Analysis and Critical Control Point (HACCP)
Awareness of Allergen Control within Catering.
A strong commitment to the rehabilitation of residents.
Good supervisory skills with strong interpersonal skills, including good oral and written communication.
Able to demonstrate resilience with a basic understanding of both conflict resolution and de-escalation and risk and conflict management
Commitment to working effectively in a socially diverse environment, with a good team ethic.
Excellent time management
Assertive, creative and progressive along with good problem solving skills

Why Serco

Meaningful and vital work - We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
Great people - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

**What we offer**:
A competitive salary
A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Cycle to Work Scheme Annual Leave Purchase Scheme and more
Access to a huge range of discounts and exclusive deals
The chance to make a positive difference in a company passionate about diversity and inclusion



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