Assistant Manager

3 weeks ago


Sunderland, United Kingdom RSD Recruitment Full time

**Assistant Manager**

**Sunderland**

**£25,000**

As an Assistant Manager you will work alongside the management team to provide support to the entire park. You should have the ability to see every situation from the customers point of view and have natural flair for going above and beyond the expectationsof our customers. As well as maintaining all aspects of Health and Safety are adhered to at all times safety and that the park runs smoothly throughout opening hours. You will be asked to ensure all staff are undertaking and completing their designated rolesand mentoring and training them.

**The Job**
- Delivering fantastic service so our customers have a great visit and want to return
- Lead, direct and motivate the Crew Members to ensure a quality service delivery
- Maintain a high profile throughout the facility and respond positively to customer needs, expectations and ensuring the business is operating to brand standard
- Ensuring the site is safe and secure, putting Health & Safety of colleagues and customers at the forefront of what you do
- Pre-empting any problems that may occur and putting permanent fixes in place. When problems do occur, take ownership to resolve problems and empower the team to do the same
- Opening and closing the park, undertake cash and transaction reconciliation and ensure cash security is maintained and financial procedures are complied with when required
- Being fully hands on with the day to day running of the park

**About You**
- A customer-focused, approachable and tactful personality
- Excellent interpersonal skills
- Good teamworking skills, and the ability to motivate a team
- Flexibility and multi-tasking skills
- Excellent organisational and planning skills
- At least 2 years’ experience in a leisure, recreation or retail supervisory role, **previous managerial experience essential.
- A First Aid at Work Qualification, or willingness to undertake a First Aid at Work course.
- Will be required to undertake a CRB check.

**You Will Get**
- A great salary
- Fun working environment
- Great progression opportunities



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