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Shift Supervisor

4 months ago

Worthing, United Kingdom Perch on the Pier Full time

The Perch is an award-winning Café Restaurant venue located on the end of Worthing's iconic pier giving unparalleled views of the water and town centre. Like our locations and warm hospitality, we are also really proud to serve fantastic food and delectable drinks from breakfast through till supper, inside and out. Whether it’s bustling breakfasts, morning coffees, family lunches, candlelit dinners, afternoon tea, or cocktail evenings, we are busy all day.

The combination of our passionate team, unique location, and great food and drinks are the key to our success.

**Job Role Summary**

This is a fast-paced, varied, guest facing hospitality role which focuses on helping to lead a team to deliver great food, drinks and service to our guests. The host element is the predominant focus of the role with restaurant table service, barista, and bar responsibilities all involved as well. There with be queues to manage, celebrations to host, and responsibilities to juggle

**Key Responsibilities and tasks**:
Supervising, coaching and leading the team by example on shift.

Key holder, opening, set up, and close down responsibilities.

Daily sign off of timesheets on scheduling app.

Ordering of stock.

Trail sign off check list.

Organising and managing on shift breaks.

Dealing with guest issues.

Taking, processing and refunding payments.

Receiving and signing for deliveries.

Daily completion of invoices.

Welcoming guests, taking and processing orders on the tablet and advising guests on orders.

Delivering food and drinks to the table and running and calling numbers for the outdoor service.

Clearing and cleaning tables, loading the dishwasher.

Mixing, preparing, and pouring drinks at the bar and at the coffee station.

Cleaning and re-stocking.

Assisting with all other duties where appropriate.

**Qualification and Experience Required;**

Supervising experience.

Proven previous experience in a restaurant, pub, café or bar.

Food hygiene certificate (desirable).

**Knowledge, skills, and abilities required;**

Proactive leader and multitasker.

Excellent Communicator.

Copes well under pressure.

Knowledge of allergens.

Wine, beer, cocktail and coffee knowledge.

**Personal Qualities;**

Outgoing, fun and confident.

Motivational.

Positive upbeat attitude.

Sociable team player.

Passionate about food and drink.

Excited to be part of an award-winning team

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Supervising: 1 year (required)
- Restaurant: 2 years (required)

**Language**:

- English (required)

Shift availability:

- Day shift (required)
- Night shift (required)

Work Location: One location