Finance Assistant

2 weeks ago


Bournemouth, United Kingdom Games & gears Full time

**Job Overview**

To provide administrative support to ensure accurate, efficient and timely payments for children’s services are administered via a range of payment methods including bespoke children’s payment systems, by liaising closely with internal colleagues and Service Providers. To provide support to finance colleagues in the areas of SEND, CHAD and Direct Payments.

**Key Responsibilities**
- Support the administering of regular and ad hoc payments through bespoke finance systems.
- Calculate repayments using financial data provided by providers and Direct Payment applicants, resulting in clear advice and repayment plans where required.
- Investigate finance queries from internal colleagues and Direct Payment recipients in a professional and timely manner.
- Provide administrative support to the Finance Officers and Direct Payments Support Officer, including maintaining databases and spreadsheets.

**Specific Qualifications and Experience**
- A-level qualifications (or equivalent)
- Experience of explaining contractual and financial requirements in a clear manner to members of the public.
- Knowledge of generic financial regulations and payment terms.
- Ability to raise queries and follow through to outcome.
- Experience of cash handling.

**Personal Qualities & Attributes**
- Organised with a strong attention to detail.
- Diplomatic and able to deal effectively with potentially difficult situations including excellent customer service skills.
- Willingness to work flexibly and thrive in a pressured environment.

**Job Types**: Full-time, Temp to perm
Contract length: 8 months

**Salary**: From £11.60 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Experience**:

- customer service: 4 years (required)
- Administrative: 6 years (required)
- finance assistant: 2 years (required)

Work Location: In person

Reference ID: 5232916


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